Assistant Store Manager

Duties and Responsibilities

• Greeting and assisting customers in the store and on the telephone, in a pleasant, efficient manner. Being available to customers, donors and employees in the retail production area.
• Cover basic Store Manager functions by working a minimum of 2 weekends per month and 2 closing shifts per week that are not worked by the Store Manager.
• Handle supervisory duties in the absence of the Manager. Carryout Retail Associate duties and maintain a motivational attitude as a role model to part-time Retail Associates.
• Operate the cash register and calculator as necessary and following correct money handling including “Found Money” procedures. Train new Retail Associates on the cash register, production and donations.
• Fill out daily and weekly store reporting and handle daily bank deposits.
• Be alert to shoplifting, ticket switching, etc. Maintain store security and enforce the Employee Purchase and Goods Security Policy.
• Be familiar with rehabilitative plans of clients assigned to the store. Work with them, as assigned, to improve their work behaviors and skills.
• Sell merchandise and assist the Store Manager in all daily activities including conducting Retail Associate interviews with the Store Manager.
• Meet or exceed daily production goals by sorting and pricing donated goods, maintaining quality control, and pricing per agency guidelines.
• Maintain quality control of donated goods and pricing levels per agency guidelines.
• Assist Retail Associates in the production area as necessary.
• See that new merchandise is put out on the sales floor daily and that old merchandise is pulled weekly according to the rotation schedule.
• Fill new goods/store supply orders, complete monthly inventories, purchase orders, receiving reports, donation receipts, and other forms as necessary.
• Maintain neat and clean store appearance including the dressing rooms and office.
• Keep merchandise counters, shelves, racks and displays fully stocked and in order.
• See that Retail Associates assigned to displays each week are accountable for having them done.
• Maintain the donation and production areas of the store according to agency standards. Follow the allowable list at workstations and the Daily 10 Minute drill.
• Accept other related duties and responsibilities from time to time that may be assigned.