company_site
Outbound Collections Representative
iQor
Charlotte, USA
Full-time
Entry · 1+ years experience
Onsite
USD 21-21 hourly / hour
Discovered 1 weeks ago
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanRole Overview
We’re hiring motivated Outbound Collections Representatives to support a major credit card portfolio. In this role, you’ll help customers navigate account questions while working collaboratively to resolve past-due balances — all while delivering an exceptional customer experience.
Pay Rate: $21 per hour
Onboarding Date: September 11, 2026
Training Start Date: September 14, 2026
Training schedules can be 8am-5pm, 9am-6pm, 10-7, 2pm-11pm, depending on business need
Production runs 7 days a week. Schedules will vary with business needs, including evenings and weekends. MUST HAVE OPEN AVAILIABILITY
Full Job Posting
Job Summary
We’re hiring motivated Outbound Collections Representatives to support a major credit card portfolio. In this role, you’ll help customers navigate account questions while working collaboratively to resolve past-due balances — all while delivering an exceptional customer experience.
Pay Rate: $21 per hour
Onboarding Date: September 11, 2026
Training Start Date: September 14, 2026
Training schedules can be 8am-5pm, 9am-6pm, 10-7, 2pm-11pm, depending on business need
Production runs 7 days a week. Schedules will vary with business needs, including evenings and weekends. MUST HAVE OPEN AVAILIABILITY
Work Setting: Onsite at our Charlotte Call Center
What You’ll Do:
Connect with customers via inbound calls
Resolve account inquiries and explain payment options
Negotiate payment arrangements and secure commitments
Carefully review account details to ensure accuracy
Document conversations clearly and thoroughly
Meet performance goals in quality, compliance, and recovery
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at iQor
Workforce Management Analyst III
, IND
Discovered TodayFull-time
Manager Operations - Chat
Noida, IND
Discovered YesterdayFull-time
Associate Billing
, IND
Discovered 2 days agoFull-time
Agent
Noida, IND
Discovered 4 days agoFull-time
Senior Manager Workforce Management
, IND
Discovered 4 days agoFull-time
Manager Workforce Management - Dialer
Noida, IND
Discovered 4 days agoFull-time
Group Manager - Workforce Management
, IND
Discovered 4 days agoFull-time
Supervisor Operations - Call Center
, USA
Discovered 1 weeks agoFull-time