Oracle CX developer

Ekaa Technology Solutions and Services

Doha, QAT

Full Time

Senior

Field

1 months ago

Oracle Sales CloudOracle Service CloudOracle Marketing Cloud (Eloqua/Responsys)Oracle CPQOracle CX UnityOracle Integration Cloud (OIC)

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Key skills for this role

Oracle Sales CloudOracle Service CloudOracle Marketing Cloud (Eloqua/Responsys)

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About the Role

Seeking an experienced Oracle CX Senior Consultant to lead end-to-end implementations of Oracle Customer Experience solutions for enterprise and government clients. You will serve as a trusted advisor, guiding clients through the full project lifecycle.

Key Skills for This Role

Oracle Sales CloudOracle Service CloudOracle Marketing Cloud (Eloqua/Responsys)Oracle CPQOracle CX UnityOracle Integration Cloud (OIC)

Responsibilities

Lead full cycle Oracle CX implementations across Sales Cloud, Service Cloud, Marketing Cloud (Eloqua/Responsys), CPQ, and CX Unity/Customer Data Platform
Own solution architecture, configuration, and technical design for enterprise client engagements
Conduct comprehensive requirements gathering workshops and translate business needs into scalable Oracle CX solutions
Develop and review functional and technical design documents, data migration plans, and integration architectures
Manage project workstreams, deliverables, and timelines in collaboration with project managers and client stakeholders
Lead system integration efforts with ERP, marketing automation, and third party platforms via Oracle Integration Cloud (OIC)
Act as the primary point of contact and trusted advisor for senior client stakeholders throughout engagements
Facilitate executive level workshops, solution demonstrations, and steering committee presentations
Provide strategic guidance on Oracle CX roadmap planning, license optimization, and technology adoption
Contribute to pre sales activities, including RFP responses, solution scoping, and client presentations
Develop reusable assets, accelerators, methodologies, and best practice documentation for the Oracle practice
Stay current with Oracle CX product releases, roadmap updates, and emerging capabilities

Requirements

10+ years of hands on experience implementing Oracle CX (formerly Oracle Sales Cloud / Engagement Cloud)
Proven end to end delivery experience across at least four modules: Sales Cloud, Service Cloud, Marketing Cloud, CPQ, and CX Unity
Prior experience in a consulting or system integrator environment, managing multiple client engagements simultaneously
Deep configuration expertise in Sales Cloud — opportunity management, forecasting, territories, and incentive compensation
Strong hands on experience with Service Cloud — case management, SLAs, knowledge base, and digital customer service
Working knowledge of Marketing Cloud — Eloqua campaign orchestration and/or Responsys cross channel marketing
CPQ implementation experience covering product catalogs, pricing rules, approvals, and quote to order flows
Experience with Oracle CPQ advanced scripting and custom actions
Familiarity with CX Unity / Oracle Customer Intelligence for customer data unification and analytics
Experience with Oracle Integration Cloud (OIC) or equivalent middleware for CRM integrations
Solid understanding of data migration strategies, tools (FBDI, REST APIs), and governance practices
Oracle Cloud CX Sales Implementation Professional certification — required

Full Job Posting

Role Overview

Seeking an experienced Oracle CX Senior Consultant to join its growing Oracle practice. In this client facing role, you will lead end to end implementations of Oracle Customer Experience (CX) solutions across Sales Cloud, Service Cloud, Marketing Cloud, CPQ, and CX Unity — delivering measurable busi

Key Responsibilities

Implementation & Delivery – Lead full cycle Oracle CX implementations across Sales Cloud, Service Cloud, Marketing Cloud (Eloqua/Responsys), CPQ, and CX Unity/Customer Data Platform
Own solution architecture, configuration, and technical design for enterprise client engagements
Conduct comprehensive requirements gathering workshops and translate business needs into scalable Oracle CX solutions
Develop and review functional and technical design documents, data migration plans, and integration architectures
Manage project workstreams, deliverables, and timelines in collaboration with project managers and client stakeholders
Lead system integration efforts with ERP, marketing automation, and third party platforms via Oracle Integration Cloud (OIC)
Client Engagement & Advisory – Act as the primary point of contact and trusted advisor for senior client stakeholders throughout engagements
Facilitate executive level workshops, solution demonstrations, and steering committee presentations
Provide strategic guidance on Oracle CX roadmap planning, license optimization, and technology adoption
Proactively identify and manage project risks, issues, and change requests
Practice Development – Contribute to pre sales activities, including RFP responses, solution scoping, and client presentations
Develop reusable assets, accelerators, methodologies, and best practice documentation for malomatia's Oracle practice

Required Qualifications

Experience – 10+ years of hands on experience implementing Oracle CX (formerly Oracle Sales Cloud / Engagement Cloud)
Proven end to end delivery experience across at least four modules: Sales Cloud, Service Cloud, Marketing Cloud, CPQ, and CX Unity/Customer Data
Prior experience in a consulting or system integrator environment, managing multiple client engagements simultaneously
Demonstrated experience leading client facing discovery sessions, solution workshops, and go live activities
Technical Skills – Deep configuration expertise in Sales Cloud — opportunity management, forecasting, territories, and incentive compensation
Strong hands on experience with Service Cloud — case management, SLAs, knowledge base, and digital customer service
Working knowledge of Marketing Cloud — Eloqua campaign orchestration and/or Responsys cross channel marketing
CPQ implementation experience covering product catalogs, pricing rules, approvals, and quote to order flows
Experience with Oracle CPQ advanced scripting and custom actions
Familiarity with CX Unity / Oracle Customer Intelligence for customer data unification and analytics
Experience with Oracle Integration Cloud (OIC) or equivalent middleware for CRM integrations
Solid understanding of data migration strategies, tools (FBDI, REST APIs), and governance practices

Preferred Qualifications

Exposure to Oracle Commerce Cloud or Oracle Field Service Cloud
Background in Agile/Scrum delivery methodologies
Experience with Oracle Analytics Cloud (OAC)
Industry expertise in Government and Financial Services

Competencies

Client Focus Builds trusted advisor relationships; prioritizes client outcomes over technical preferences
Communication Articulates complex technical concepts clearly to both technical and business audiences
Problem Solving Analyses ambiguous requirements and designs pragmatic, scalable solutions
Collaboration Works effectively across multi disciplinary project teams and client stakeholders
Ownership Drives workstreams to completion with minimal supervision; escalates proactively
Continuous Learning Actively develops expertise in new Oracle CX capabilities and delivery best practices.

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