Operations Team Lead I

A valid driver's license to operate company vehicles, required.

Ability to lead and supervise a small team to meet daily productivity, quality, and accuracy standards.

Strong operational oversight skills to ensure consistent completion of assigned tasks and achievement of operational goals.

Strong attention to detail to ensure a high level of batching and quality reviews.

Capability to train, onboard, cross-train, and coach team members to build proficiency and confidence.

Effective verbal and written communication skills.

Commitment to maintaining a safe, organized, and compliant work environment.

Flexibility and problem-solving skills to adapt to changing priorities and perform additional duties as needed.

Location: This position is located in our Tempe, AZ Mailroom.

Why this is the company for you?

Top Benefits & Perks:

A company culture that is authentic, innovative, and collaborative! Our most powerful strength is our people! We build impactful solutions for our customers - their success is our success!

A professional development and growth-oriented workplace

Generous benefits including, health insurance, short-term, and long-term disability

401(k) with a company match to provide a better future in your retirement years

A flexible environment with a competitive paid time off package; including vacation, holiday, give-back day, and a floating day

Who is Smart Data Solutions?

Smart Data Solutions (SDS) is a technology leader in healthcare process automation and interoperability. As a strategic partner, SDS helps clients digitally transform their operations, delivering tangible value through reduced costs, streamlined workflows, and an improved customer experience. With data, AI, and automation at its core, SDS provides solutions in Digital Mailroom and Data Capture, Clearinghouse, Intelligent Medical Records, Prior Authorization and Claim Operations. Trusted by over 500 clients—including multiple Blue Cross Blue Shield plans, regional health plans, TPAs, providers, and healthcare partners—SDS streamlines complex front, middle, and back-office operations.

Smart Data Solutions is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.