Operations Supervisor, Fulfilment Center Operations
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Key skills for this role
About the Role
Amazon is hiring an Operations Supervisor to oversee shift management in fulfillment centers, sortation centers, or delivery stations. The role involves managing teams, ensuring safety and quality, and optimizing processes.
Key Skills for This Role
Responsibilities
- Create and cultivate a safe working environment by identifying safety opportunities across your work area
- Manage and train Associates to help deliver the best service for customers
- Ensure that customer orders are fulfilled in line with quality and safety guidelines
- Continuously provide critical shift related information to frontline management and operators
- Adjust labor allocation throughout your shifts to meet and exceed plans and forecasts
- Engage with support functions and/or other departments to address common issues or needs in key areas of performance
- Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization
Requirements
- Experience managing medium to large teams
- Experience working with data analysis and/or making decisions based on analysis
Full Job Posting
Description
- We’re expanding our team within Amazon Logistics! You will oversee shift management in one of our first mile fulfillment centers, middle mile sortation centers or final mile delivery stations.
Key job responsibilities
- Create and cultivate a safe working environment by identifying safety opportunities across your work area
- Manage and train our Associates to help deliver the best service for our customers
- Ensure that customer orders are fulfilled in line with quality and safety guidelines
- Continuously provide critical shift related information to frontline management and operators
- Adjust labor allocation throughout your shifts to meet and exceed plans and forecasts
- Engage with support functions and/or other departments to address common issues or needs in key areas of performance e.g. process area readiness, 5S, safety, training
- Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization
About The Team
- Since our beginnings in 1995, Amazon has been pushing the boundaries of possible further and further.
- Our journey to become the Earth’s most customer centric company is one full of exciting innovation, pace and change.
Basic Qualifications
- Experience managing medium to large teams.
- Experience working with data analysis and/or making decisions based on analysis.
Preferred Qualifications
- Has strong communication skills, demonstrates a great sense of ownership, leads by example in all areas of performance and has the ability to develop subject matter expertise in all operations processes.
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