Operations Manager - White Plains, NY
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Key skills for this role
Role Overview
• Manage the commercial and operational execution of 7–10 dry bulk vessels.
• Provide timely and accurate voyage instructions to Masters and monitor execution from fixture through redelivery.
• Coordinate cargo loading, stowage planning, discharge operations and maximize cargo intake while maintaining safety and compliance.
• Procure bunkers and optimize fuel strategy considering cost, emissions and voyage performance.
• Appoint, manage and evaluate port agents while controlling agency costs and service quality.
• Calculate and settle laytime, freight, demurrage and associated voyage accounts.
• Investigate, negotiate and resolve operational disputes and commercial claims.
• Monitor voyage KPIs including schedule reliability, fuel consumption, emissions, turnaround time and voyage profitability.
• Collaborate with Chartering, Trade, Risk, Finance, Sustainability and regional teams to deliver exceptional customer service.
• Drive continuous improvement initiatives, standard operating procedures and operational best practices.
• Provide after-hours operational support as required.
• Excellent written and verbal communication.
• Strong commercial awareness and analytical problem-solving.
• Ability to manage multiple priorities under pressure.
• Independent decision-making supported by sound judgment.
• Advanced Microsoft Office proficiency; experience with voyage management systems.
• Relationship management with owners, brokers, terminals and service providers.
• Commitment to safety, compliance and continuous improvement.
• Bachelor's degree or equivalent maritime experience.
• Master Mariner, Deck Officer license or sailing experience preferred.
• Minimum seven years operating dry bulk vessels.
• Experience with IMOS, Softmar, Veson or similar systems.
• Experience with bunker procurement, voyage accounting and DA Desk preferred.
• Knowledge of IMO regulations, charter parties, emissions programs and industry best practices.
• Prior supervisory or leadership experience preferred.
• Opportunity to work within a global industry-leading agricultural and nutrition company.
• High degree of ownership and responsibility.
• Collaborative culture focused on innovation and continuous learning.
• Excellent opportunities for professional growth and career development.
Key Skills for This Role
Full Job Posting
Job Description
Manage the commercial and operational execution of 7–10 dry bulk vessels.
Provide timely and accurate voyage instructions to Masters and monitor execution from fixture through redelivery.
Coordinate cargo loading, stowage planning, discharge operations and maximize cargo intake while maintaining safety and compliance.
Procure bunkers and optimize fuel strategy considering cost, emissions and voyage performance.
Appoint, manage and evaluate port agents while controlling agency costs and service quality.
Calculate and settle laytime, freight, demurrage and associated voyage accounts.
Investigate, negotiate and resolve operational disputes and commercial claims.
Monitor voyage KPIs including schedule reliability, fuel consumption, emissions, turnaround time and voyage profitability.
Collaborate with Chartering, Trade, Risk, Finance, Sustainability and regional teams to deliver exceptional customer service.
Drive continuous improvement initiatives, standard operating procedures and operational best practices.
Provide after-hours operational support as required.
Excellent written and verbal communication.
Strong commercial awareness and analytical problem-solving.
Ability to manage multiple priorities under pressure.
Independent decision-making supported by sound judgment.
Advanced Microsoft Office proficiency; experience with voyage management systems.
Relationship management with owners, brokers, terminals and service providers.
Commitment to safety, compliance and continuous improvement.
Bachelor's degree or equivalent maritime experience.
Master Mariner, Deck Officer license or sailing experience preferred.
Minimum seven years operating dry bulk vessels.
Experience with IMOS, Softmar, Veson or similar systems.
Experience with bunker procurement, voyage accounting and DA Desk preferred.
Knowledge of IMO regulations, charter parties, emissions programs and industry best practices.
Prior supervisory or leadership experience preferred.
Opportunity to work within a global industry-leading agricultural and nutrition company.
High degree of ownership and responsibility.
Collaborative culture focused on innovation and continuous learning.
Excellent opportunities for professional growth and career development.
About ADM
Global leader in human and animal nutrition and agricultural processing.
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