Operations Manager- Sea & Air Freight
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Key skills for this role
Role Overview
Lead sea and air freight operations and ensure smooth daily execution.
Manage teams, suppliers, costs, performance, customs matters, and operational improvement activities.
Key Skills for This Role
Full Job Posting
Role overview
Lead sea and air freight operations and ensure smooth daily execution.
Manage teams, suppliers, costs, performance, customs matters, and operational improvement activities.
Operations management
- Establish and implement SOPs, delegate tasks, prioritize urgent jobs, and ensure smooth daily operations.
- Provide solutions for customs clearance delays, documentation issues, shipment handling, and other operational challenges.
- Manage teams, set KPIs, improve operational performance, and implement SOPs.
Freight and customs operations
- Manage freight modes including FCL, LCL, RORO, breakbulk, and project cargo.
- Coordinate import, export, transit, and multimodal transport processes.
- Apply knowledge of port procedures, GCC clearance requirements, and free zone formalities.
- Develop transport solutions for difficult destinations and different cargo types.
Cost and supplier management
- Optimize freight costs, routing, and resources while identifying cost-saving opportunities.
- Manage supplier relationships and conduct regular performance reviews.
- Analyze operational and financial data and provide performance updates to management.
Required qualifications
- Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.
- 7+ years of experience in logistics, freight forwarding, transportation, or operations management.
- Proven team leadership experience.
- Strong knowledge of shipping, transportation, customs clearance, documentation, and logistics operations.
- Ability to manage teams, set KPIs, improve operational performance, and implement SOPs.
- Strong skills in cost control, budgeting, supplier management, and cost-saving analysis.
Additional requirements
- Excellent problem-solving, decision-making, communication, and negotiation skills.
- Ability to analyze operational and financial data, prepare reports, and provide recommendations.
- Experience managing transporters, shipping lines, suppliers, and logistics service providers.
- Good knowledge of Microsoft Office, especially Excel, and logistics or ERP systems.
- UAE logistics experience and local customs knowledge are advantageous.
- Valid driving license.
Pay
- Pay starts at AED 10,000 per month.
Workplace
- Work location is in person.
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