Operations Manager
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Key skills for this role
About the Role
An experienced Operations Manager is needed to lead a valve service workshop in Abu Dhabi, overseeing operations, business development, and strategic growth. The role requires extensive experience in valve maintenance, strong leadership, and a proven track record in the Oil & Gas sector.
Key Skills for This Role
Responsibilities
- Develop and execute the workshop's annual business plan and growth strategy
- Drive business expansion and market penetration within Oil & Gas, Power, Water, and Industrial sectors
- Build strong relationships with ADNOC, EPC contractors, end users, consultants, and key industry stakeholders
- Lead commercial discussions and negotiate major service contracts
- Oversee all workshop and field service activities
- Manage workshop budgets, costs, and profitability
- Ensure compliance with company HSE policies and customer requirements
- Lead and develop workshop managers, engineers, supervisors, and support staff
- Maintain strong relationships with key customers and stakeholders
Requirements
- Bachelor's Degree in Mechanical Engineering or related discipline
- Minimum 15 years of experience in valve maintenance, repair, testing, and service operations
- Minimum 5 10 years of experience in a senior management position
- Strong knowledge of industrial valves, actuators, safety valves, and control valves
- Experience in business development and commercial management
- Financial management and budget control expertise
- Strong workshop operations management experience
- Customer relationship management and stakeholder engagement skills
- Experience in contract negotiation and commercial discussions
- Excellent communication, presentation, and leadership skills
Full Job Posting
Job Overview
- We are seeking an experienced and results driven Operations Manager to lead the overall operations, profitability, business development, and strategic growth of a valve service workshop in Abu Dhabi. The role is responsible for ensuring safe, efficient, and high quality repair, maintenance, testing,
Strategic Leadership
- Develop and execute the workshop's annual business plan and growth strategy
- Establish short term and long term objectives aligned with company goals
- Drive business expansion and market penetration within the Oil & Gas, Power, Water, and Industrial sectors
- Identify new opportunities for maintenance contracts, shutdown projects, and valve service agreements
Business Development & Sales
- Build strong relationships with ADNOC, EPC contractors, end users, consultants, and key industry stakeholders
- Lead commercial discussions and negotiate major service contracts
- Develop partnerships with valve manufacturers and OEMs
- Monitor market trends, competitor activities, and emerging business opportunities
- Achieve annual revenue and profitability targets
Operations Management
- Oversee all workshop and field service activities
- Ensure efficient utilization of manpower, equipment, and operational resources
- Monitor job execution from quotation through completion and invoicing
- Improve workshop productivity and operational efficiency
- Ensure timely completion of projects and customer orders
Financial Management
- Manage workshop budgets, costs, and profitability
- Review and approve major quotations, purchases, and capital expenditures
- Monitor monthly financial performance and implement corrective actions when required
- Drive continuous improvement in margins and cost control initiatives
Quality, Safety & Compliance
- Ensure compliance with company HSE policies and customer requirements
- Maintain quality management systems and relevant industry certifications
- Ensure compliance with API, ASME, ISO, ADNOC, and other applicable standards
- Promote a strong safety culture throughout the organization
Team Leadership
- Lead and develop workshop managers, engineers, supervisors, and support staff
- Establish performance objectives and KPIs
- Identify training and development requirements
- Foster a culture of accountability, teamwork, and continuous improvement
Customer Relations
- Maintain strong relationships with key customers and stakeholders
- Participate in high level customer meetings and presentations
- Resolve critical customer issues and ensure customer satisfaction
- Represent the organization at industry events and business meetings
Qualifications
- Bachelor's Degree in Mechanical Engineering or a related discipline
- MBA will be an advantage
- Minimum 15 years of experience in valve maintenance, repair, testing, and service operations
- Minimum 5 10 years of experience in a senior management position
- Strong knowledge of industrial valves, actuators, safety valves, and control valves
- Strong leadership and strategic planning capabilities
- Experience in business development and commercial management
- Financial management and budget control expertise
- Strong workshop operations management experience
- Customer relationship management and stakeholder engagement skills
- Experience in contract negotiation and commercial discussions
- Excellent communication, presentation, and leadership skills
Key Performance Indicators
- Annual revenue growth
- Gross profit margin
- New contracts secured
- Workshop utilization rate
- Customer satisfaction
- On time project completion
- HSE performance
- Employee productivity and retention
- Business development activities and customer visits
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