jazzhr
Operations Manager - Fastfrate Group (Winnipeg)
Challenger Motor Freight Inc.
Manitoba, CAN
Full-time
Mid · 3+ years experience
Onsite
CAD 70000-90000 yearly / year
Discovered 3 weeks ago
transportation management systems
Free
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transportation management systems
Key Skills for This Role
transportation management systems
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- A workplace where you can learn, grow, and build your career
- A culture that encourages new ideas and continuous improvement
- Supportive leaders who provide guidance while giving you autonomy
- A team-focused environment
- A competitive total-rewards package, including group benefits and a company-sponsored retirement savings plan
- Support for professional memberships, training, and certifications
- Lead the day-to-day operations of the terminal, ensuring the safe, efficient, and timely movement of freight while meeting service and productivity expectations.
- Provide leadership, coaching, and direction to Dispatchers, Operations Coordinators, and Dockworkers, fostering a culture of accountability, teamwork, and continuous improvement.
- Plan, coordinate, and oversee daily operational activities, including inbound/outbound freight, dock operations, dispatch, scheduling, and resource allocation.
- Monitor operational performance, staffing levels, and workflow throughout the day, making adjustments to meet customer and business requirements.
- Develop and maintain employee schedules to support operational demands while effectively managing labour costs.
- Lead performance management activities, including coaching, performance reviews, attendance management, discipline, and employee development.
- Ensure compliance with Company policies, health and safety standards, transportation regulations, and operational procedures.
- Partner with the Terminal Manager to implement operational initiatives, improve efficiencies, and achieve departmental objectives.
- Analyze operational metrics and key performance indicators (KPIs), identifying opportunities to improve productivity, service performance, and overall operational effectiveness.
- Investigate and resolve operational issues, customer concerns, and service failures in a timely and professional manner.
- Coordinate personnel and equipment utilization to maximize productivity and ensure service commitments are achieved.
- Maintain operational records, reports, communication logs, and documentation required to support efficient terminal operations.
- Foster open communication across Operations, Customer Service, Safety, and other departments to ensure seamless execution of daily operations.
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