Operations Manager (CCTV & Cybersecurity Equipment's) And Fire Systems

Job Description

Key Responsibilities

• Oversee and direct all facets relating to the CCTV (operations, management, response and maintenance) across all facilities.
• Investigate serious incidents and provide reports as needed
• Motivate, coach, counsel and discipline all senior staff in the CCTV team in order to ensure that the team is developed and effective.
• Manage staff including performance reviews time and attendance, workflow management and employee relations.
• Monitor and evaluate the progress, performance, and productivity of the CCTV operations across all facilities.
• Develop and implement security policies, protocols and procedures as needed.
• Prepare integrated logistics plans, policies and procedures for maintenance support to the Client's security Department.
• Conduct analysis of maintenance capabilities and requirements and make appropriate recommendations
• Meet the levels of service, response times and service management procedures required to manage an effective maintenance capability.
• Ensure that services are delivered to defined Service Level Agreements as defined in contract requirements.
• Analyze and recommend optimal positioning of maintenance assets to support readiness and on-going contract maintenance requirements
• Manage, track and resolve warranty issues including logistics related to equipment returns to manufacturers or vendors.
• Prepare and present detail of service management, maintenance performance and capability of the maintenance organization.
• Issue corrective maintenance status and preventative maintenance scheduling.
• To monitor the quality of work of subordinates and peers to achieve performance excellence
• Prepare and presents technical papers to Line I Senior Management from time to time to promote designs and/or strategies.
• Check the adequacy of designs produced by others, to ensure fitness for purpose and technical quality, in terms of providing safe / environmentally acceptable facilities, in compliance with the
• Codes, Standards, Principles, Practices and Specifications.
• CCTV and Fire systems related experience must.
• Projects and project through life cycle experiences
• PMP or related certification is plus.
• Quotation, LPO, Sales target knowledge must.
• CCTV Server/ NVR knowledge
• MOI SSD Regulations and documents, inspections.

Requirements

• 10 years of experience in physical and cybersecurity systems (CCTV, cyber equipment)
• Strong understanding of network security, firewalls, and cyber risk prevention tools.
• Bachelor's degree in IT, Electronics, or a related field preferred

Experience

• Operations Manager: 5 years (Preferred)