Operations Lead (Director)
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Key skills for this role
About the Role
The role involves strategic leadership in operations, client management, team development, and business growth, requiring strong communication and problem-solving skills.
Key Skills for This Role
Responsibilities
- Oversee and optimize daily operational activities, ensuring successful delivery of projects and alignment with organizational objectives
- Provide strategic leadership across project execution, client engagement, team management, and business operations
- Manage client relationships, ensuring high levels of customer satisfaction, and act as key point of contact for project and business related matters
- Lead and mentor multidisciplinary teams, fostering a high performance culture and ensuring effective resource planning and utilization across multiple projects
- Support business growth initiatives by identifying new opportunities, contributing to business development strategies, participating in client presentations and proposals, and strengthening partnerships with key stakeholders
Requirements
- Highly experienced and results driven professional
- Strong leadership and team management skills
- Commercial awareness and business development acumen
- Excellent communication and problem solving skills
- Ability to balance operational priorities while driving organizational growth
Full Job Posting
Role Overview
- JASARA PMC is seeking a highly experienced and results driven Operations Lead to oversee and optimize daily operational activities, ensuring the successful delivery of projects and alignment with organizational objectives.
- The Operations Lead will provide strategic leadership across project execution, client engagement, team management, and business operations, working closely with senior management and cross functional stakeholders to drive operational excellence and continuous improvement.
Key Responsibilities
- Manage client relationships, ensuring high levels of customer satisfaction, and acting as a key point of contact for project and business related matters.
- Lead and mentor multidisciplinary teams, fostering a high performance culture, and ensuring effective resource planning and utilization across multiple projects.
- Support business growth initiatives by identifying new opportunities, contributing to business development strategies, participating in client presentations and proposals, and strengthening partnerships with key stakeholders.
- Requires strong leadership, commercial awareness, communication, and problem solving skills, with the ability to balance operational priorities while driving organizational growth and long term success.
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