Operations Director - N.E. Clinics
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Key skills for this role
About the Role
Develop and execute strategic plans to drive hospital performance and growth. Ensure the hospital operates efficiently, safely, and profitably while delivering high-quality care.
Key Skills for This Role
Responsibilities
- Develop and execute strategic plans to drive hospital performance and growth
- Ensure the hospital operates efficiently, safely, and profitably while delivering high quality care
- Oversee and manage all aspects of hospital operations including clinical services, finance, HR, procurement, support services, and administration
- Drive initiatives to achieve and exceed EBITDA targets
- Monitor and improve operational KPIs, patient satisfaction, and service delivery standards
- Lead annual budgeting, forecasting, and cost optimisation efforts
- Establish and enforce internal policies, protocols, and regulatory compliance standards
- Ensure recruitment, onboarding, training, and retention of competent staff
- Promote a high performance culture by coaching leaders and conducting performance reviews
- Regularly review financial, clinical, and operational reports and recommend action plans
Requirements
- Experience in hospital operations management
- Understanding of UAE regulatory healthcare framework
- Strong commercial awareness
- Knowledge of revenue cycle management
- Leadership and team management skills
Full Job Posting
Key Responsibilities
- Develop and execute strategic plans to drive hospital performance and growth.
- Ensure the hospital operates efficiently, safely, and profitably while delivering high quality care.
- Oversee and manage all aspects of hospital operations including clinical services, finance, HR, procurement, support services, and administration.
- Drive initiatives to achieve and exceed EBITDA targets in line with business objectives.
- Monitor and improve operational KPIs, patient satisfaction, and service delivery standards.
- Lead annual budgeting, forecasting, and cost optimisation efforts.
- Establish and enforce internal policies, protocols, and regulatory compliance standards.
- Ensure recruitment, onboarding, training, and retention of competent staff across functions.
- Promote a high performance culture by coaching leaders, conducting performance reviews, and enabling staff development.
- Regularly review financial, clinical, and operational reports and recommend action plans to Regional SVP.
- Address risks and resolve complex issues related to operations, workforce, quality, or market competition.
- Uphold health and safety standards in all hospital functions.
Required Skills & Knowledge
- Demonstrate an understanding of the UAE regulatory healthcare framework
- Demonstrate a strong understanding and the correct application of business metrics, governance and risk management
- Demonstrate an understanding of the importance of clinical matters and health and safety principles
- Demonstrate a strong commercial awareness
- Sound knowledge of revenue cycle management and processes
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