Operations Customer Service & Admin
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Key skills for this role
About the Role
Life Quality Foodstuff Trading LLC seeks an Operations Customer Service & Admin to handle order processing, quality inspection, coordination with delivery services, and customer support.
Key Skills for This Role
Responsibilities
- Prepare, scan, and dispatch customer orders promptly and accurately
- Inspect product quality and verify expiration dates before dispatch
- Receive and process orders from third party delivery services
- Book and assign orders to appropriate delivery personnel
- Arrange chiller and freezer areas daily for optimal storage
- Answer incoming calls and assist customers with inquiries
- Receive deliveries from suppliers when storekeeper is unavailable
Requirements
- High school diploma or equivalent
- Strong attention to detail
- Excellent organizational skills and ability to multitask
- Good communication skills
- Basic computer proficiency for order processing and record keeping
- MS Excel: 2 years (Required)
Full Job Posting
Position Overview
- As an Operations Customer Service & Admin, your primary responsibility is to ensure efficient and accurate handling of operational tasks.
Key Responsibilities
- Prepare, scan, and dispatch customer orders promptly and accurately.
- Thoroughly inspect product quality before dispatching.
- Verify expiration dates and ensure only acceptable items are dispatched.
- Receive and process orders from third party delivery services.
- Efficiently book and assign orders to delivery personnel.
- Arrange chiller and freezer areas daily.
- Answer incoming calls and assist customers with inquiries.
- Receive deliveries from suppliers when storekeeper is unavailable.
Qualifications
- High school diploma or equivalent.
- Strong attention to detail.
- Excellent organizational skills and ability to multitask.
- Good communication skills.
- Basic computer proficiency for order processing and record keeping.
- Ability to work independently and collaboratively.
Working Conditions
- May involve standing for extended periods and occasional lifting.
- Flexibility in work hours, occasional evening or weekend shifts.
Pay
- Up to AED 2,500 per month.
Work Location
- In person
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