Operations Coordinator
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Key skills for this role
About the Role
Harjai Technologies in Dubai is hiring an Operations & Client Services Officer to process company formation, Golden Visa, and corporate services applications. The role involves coordinating with government authorities, maintaining client records, and supporting compliance.
Key Skills for This Role
Responsibilities
- Process and support applications for company formation, Golden Visas, and corporate services
- Ensure all documentation is accurate, complete, and compliant with UAE regulatory requirements
- Coordinate with government authorities, free zones, and third party partners
- Maintain and update client records, trackers, and reports using Excel and internal systems
- Monitor application timelines and follow up to ensure timely completion
- Support client onboarding, including KYC and due diligence checks
- Respond to client inquiries professionally and provide clear guidance on processes and requirements
- Identify client needs and assist in cross selling relevant company services
- Assist in corporate tax, accounting, and HR administrative support tasks
- Flag compliance risks or documentation issues to senior team members
Requirements
- Experience in processing applications for company formation, Golden Visas, and corporate services
- Knowledge of UAE regulatory requirements
- Strong organizational skills and attention to detail
- Proficiency in Excel and internal systems
- Excellent communication skills
Full Job Posting
Job Title: Operations & Client Services Officer
- Process and support applications for company formation, Golden Visas, and corporate services
- Ensure all documentation is accurate, complete, and compliant with UAE regulatory requirements
- Coordinate with government authorities, free zones, and third party partners
- Maintain and update client records, trackers, and reports using Excel and internal systems
- Monitor application timelines and follow up to ensure timely completion
- Support client onboarding, including KYC and due diligence checks
- Respond to client inquiries professionally and provide clear guidance on processes and requirements
- Identify client needs and assist in cross selling relevant company services
- Assist in corporate tax, accounting, and HR administrative support tasks
- Flag compliance risks or documentation issues to senior team members
Job Title: Operations Officer
- Processing of the trade confirmation and verification, issue instructions and follow up.
- Responsible for trade finalization, manual Custody report preparation, ledger updating, reconciliation and sharing the same to RM.
- Reconciliation of trade blotter with trade file to ensure both are in line with each other for the trade blotter sent by the Products team.
- Preparation of Manual Contract Notes for ACM and ATON
- Creation of the Portfolio for each client after the client has executed the first trade.
- Preparation of the Transfer Instructions to the Custody Bank for debiting XME ‘s Advisory fees from the Client’s Account.
- Update client portfolio with corporate actions
- Update Income Tracker with the ledger of fees/interest payable and/or revenue receivable and reporting the same on a weekly basis.
- Preparation of the invoices (Option fees, Management fees, Custody fees, Brokerage fees and Retro fees) to the Finance Team.
- Reconcile client portfolio with custodian statements
- Review the cash statement for the EAM Client to ensure that the all coupons are credited and the charges debited are according to the agreement
- Request the EAM Bank to provide the Workings for EAM Retro fees by the beginning of each Quarter.
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