breezy

Operations Coordinator

Corporate Traffic Logistics

Charlotte, USA

Full-time

Entry

Onsite

Discovered 1 weeks ago

Free

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Monitor and track all active shipments to ensure on-time delivery and accurate status updates
Booking/Posting next day freight and any recoveries needed
Ensuring to keep up with Customer distro communications
Serve as the main point of contact for carriers, drivers, and customers during after-hours operations.
Proactively identify and resolve any issues or delays in transit, escalating as needed.
Update internal systems with accurate, real-time shipment details and status changes for our customers.
Communicate professionally with customers to provide timely updates and solutions.
Collaborate with the day operations team to ensure a seamless transition and accurate handoff of information.
Maintain accurate records of all communication, updates, and issue resolutions.
Ensure compliance with company policies, safety standards, and customer requirements.

Previous experience in transportation, logistics, or freight brokerage is preferred.
Strong organizational and multitasking skills with attention to detail.
Excellent communication and problem-solving abilities.
Ability to work independently and make quick decisions in a demanding environment.
Requires perfect attendance due to great dependance on this role.
Ability to learn industry-specific software.
Able to work after-hours and adapt to changing priorities.

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