Operations Associate

As you demonstrate strong execution and good judgment, you’ll take on broader responsibility and harder cross-functional problems. That might look like owning a specific queue end-to-end, mentoring newer associates, or stepping into a lead role as the team scales. Because this function touches every team at Meter, you'll also build a broad view of how the business operates, which opens doors into specialized operations, analytics, or cross-functional project work over time.

You're obsessively detail-oriented because you understand that the downstream teams depending on your output can only move as fast as your work is clean.

You're proactive, not reactive. You want to understand the whole system, not just your piece of it.

You communicate with clarity and care.

You exhaust your resources before you ask, and it's clear you've done the work first.

You hold a high bar when managing multiple stakeholders.

This role is not a fit for someone who:

Treats "good enough" as a finish line. The teams depending on this function can't QA your work before they use it, and if you don't hold yourself to a high bar, no one will catch it in time.

Waits to be told what to do next, communicates loosely, or escalates before exhausting their options. Vague updates and questions that could have been answered with a few minutes of digging create downstream problems that compound fast.

Is looking for a fully remote or self-directed schedule. This is an in-office role with shift coverage that may include some nights and weekends, and we want someone who's energized by that structure, not accommodating it.

The internet runs the world. Every purchase you make, video call you join, it's all packets flowing through networks. But those networks haven’t changed for decades. They’re brittle, complex, and surprisingly hard to set up in an enterprise space.

We started Meter to build better networks. We had to build everything from the ground-up: designing and building our own enterprise hardware, intuitive software, and streamlined operations to deliver great outcomes for our customers. Today, we build and deploy these networks at scale. Ambitious companies and enduring institutions like Bridgewater, Lyft, Reddit, rely on Meter to keep their thousands of employees and locations online and productive.

Our bet with Meter is simple: we will all use the internet more than we do today. We believe we have the definitive networking stack in place to enable business to do so as seamlessly and reliably as any modern utility.

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