Operations Administrator

Role overview

Employment and schedule

• Full-time, permanent role.
• Monday to Friday day roster.

Key responsibilities

• Maintain accurate inventory records, files and storage information.
• Generate and review tax, manual sales order, fleet and security reports.
• Assist with credit and RMA returns, return authorisations and credit memo forms.
• Support order quality checks, customer handover, order release and printing.
• Respond to internal email and phone queries and coordinate with sales, warehouse, branch and finance teams.
• Assist with cycle counts, shipped-date checks and locked-order follow-up.
• Support invoice approval preparation, light accounts receivable and payable administration, and credit memo processing.
• Research tax and freight claims and help finance teams clear outstanding claims.
• Coordinate building and equipment maintenance, supplies, security and health and safety administration.
• Assist with general warehouse duties when required.

Candidate requirements

• Strong administration, organisation and follow-up skills.
• High attention to detail and accuracy with reports, records and forms.
• Confident computer skills, including Microsoft Office.
• Good verbal and written communication skills.
• Ability to multitask, prioritise and work in a busy operational environment.
• Experience in administration, operations, logistics, warehousing, customer service or inside sales is preferred.
• Knowledge of administrative and clerical procedures and terminology is beneficial.
• Australian working rights are required.

Benefits

• Structured training with dedicated learning time.
• Clear pathways and a culture of promoting from within.
• Supportive, collaborative team environment.
• Predictable Monday to Friday day roster supporting work-life balance.
• Competitive pay with overtime opportunities.
• Annual performance and salary reviews.
• Employee assistance and referral programs.