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Representative - Inside Sales

Wesco
Salt Lake City, USA
Full-time
Mid · 2+ years experience
Hybrid
USD 26.02-32.53 hourly / hour
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Microsoft Office
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Responsibilities

  • Obtains orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates.
  • Increases orders by suggesting related items, explaining features, and checks customer’s buying history.
  • Owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts.
  • Identifies ways for continuous improvement of processes.
  • Prepares, generates, and follows up on verbal or written quotations to secure orders, or determine reason for loss of order.
  • Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting customer’s promised delivery date.
  • Maintains distribution system backorder report, associated customer expediting report and notices, and customer notification.
  • Reports industry trends, competitive pricing and customer feedback to management.

Qualifications

  • High School Degree or Equivalent required; Bachelors’ degree preferred
  • Requires knowledge and experience in sales and sales administration; still acquiring higher level knowledge and skills, however fully competent and productive professional contributor (2-4 years)
  • Familiar with Microsoft Office, and ability to perform basic computer skills
  • Ability to perform multiple tasks simultaneously
  • Working in team environment
  • Communicate clearly, both verbally and in written form
  • Attention to detail
  • Ability to prospect and market concepts to existing and potentially new accounts
  • Take action and solve a range of problems that may be difficult but are not typically complex
  • Identify and define problems and possible solutions independently; chooses among existing solutions
  • Ability to work independently with general supervision
  • Ability to travel 0% - 25%
  • #LI-RS
  • ** This role includes the opportunity to earn commission in addition to base salary, with earnings tied to your individual sales performance.**

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