Six SigmaLeanTotal Quality Management (TQM)PDCAA38D
Full Job Posting
The Role
The Operational Excellence Champion is responsible for driving a culture of continuous improvement, Total Quality Management (TQM), and operational excellence across the organisation. This role serves as a catalyst for transforming business processes, improving productivity, enhancing quality, reducing waste, and embedding a customer-first mindset throughout the value chain.
The incumbent will lead cross-functional improvement initiatives, coach teams on Lean and Six Sigma methodologies, establish operational standards, and ensure sustainable improvements aligned
Duties/Responsibilities
Lead Norton's Operational Excellence strategy and deployment roadmap
Drive continuous improvement initiatives across manufacturing, supply chain, engineering, quality, maintenance, and support functions
Identify improvement opportunities through structured data analysis, process assessments, and value stream mapping
Facilitate cross-functional teams to deliver measurable improvements in Safety, Quality, Cost, Delivery, Productivity, and Morale (SQCDPM)
Establish governance mechanisms to monitor improvement projects and ensure sustainability
Champion a company-wide quality culture by embedding TQM principles into daily operations
Facilitate structured problem-solving using PDCA, A3, 8D, Root Cause Analysis, and CAPA
Promote process ownership and accountability
Support deployment of quality standards and management systems
Drive Zero Defect and Right First Time initiatives
Encourage fact-based decision making using quality metrics
Strengthen supplier and internal quality improvement collaboration
Promote standardisation and process discipline
Lead Lean transformation initiatives across the organisation
Norton Motorcycles is seeking a Head of Data Analytics to lead global digital measurement, marketing intelligence, and customer insights. The role owns analytics strategy, attribution, Customer 360, experimentation, funn
Bachelor's degree in Engineering, Manufacturing, Industrial Engineering, Mechanical Engineering, Production Engineering, Operations Management, or a related discipline
Master's degree or MBA is desirable
Lean Six Sigma Green Belt required; Black Belt preferred
Certification in Lean Manufacturing, TQM, Operational Excellence, or Continuous Improvement is an advantage
8 plus years of experience in manufacturing, operations, quality, or industrial engineering
Minimum 5 years leading Operational Excellence, Lean, Continuous Improvement, or Manufacturing Excellence initiatives in OEMs
Experience in automotive, engineering, industrial manufacturing, or other high-volume manufacturing environments
Rewards of working for Norton
We like to take care of our Nortoneers and we think we offer some pretty decent rewards. Here's what you'll get when you join the team:
Competitive salary package that recognises your skills and experience
33 days of holiday (inc. Bank Hols) to relax and recharge
Generous pension scheme that sets you up for the future, with access to personalised advice.
Private Medical Insurance and a Cash Back Programme to keep you feeling your best
Life insurance (4x salary) because we've got your back no matter what
FREE fruit, got to have your five-a-day!
WeCare Employee Assistance Programme, which includes access to online GP services, dietary advice, mental health support, bereavement counselling, and a fitness programme
Experience the thrill of an entrepreneurial environment within a larger, well-funded company with ambitious long-term goals.
Elevate your career with our Ideas for Excellence scheme, where every brilliant idea is not just valued, but also rewarded!
A diverse and international team that brings together different perspectives, backgrounds, and experiences.
Join the fun with our twice-yearly employee events, payday socials, and loads of exciting activities in between!
Want to go green? You can enjoy free electric bicycle hire
Plus, no need to stress about finding a parking spot - we've got on-site free parking covered and FREE electric charge points.
We know how important it is to take care of our team, and we're committed to continually improving our reward offering in line with the business growth plan.
Join us and see for yourself!
PLEASE NOTE, WE DO NOT ACCEPT AGENCY APPLICATIONS
About Norton Motorcycles
Automotive Manufacturing260 employeesFounded 1898
Private British motorcycle manufacturer making premium high-performance motorcycles for riders worldwide.
