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On Call Worker
Carefirst Seniors & Community Services Association
Remote, CAN
Part-time
Entry
Remote
CAD 19-20 hourly / hour
Discovered 3 weeks ago
AlayaCareMicrosoft Office
Free
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AlayaCareMicrosoft Office
Key Skills for This Role
AlayaCareMicrosoft Office
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Pay range
- $19 – $20 hour ly
Responsibilities
- Answering the after-hours on-call cell phone for the Home Care services at your own home
- Act as a first respondent for any issues or situations that may arise outside of normal business hours
- Handle client’s and/or Personal Support Worker’s scheduling issues
- Notify clients of all schedule changes in a timely manner and document all on-call activities on the computer software AlayaCare
- Maintain an electronic on-call log of all telephone communications
- Keep the supervisor informed of any issues or occurrences
- Attend unit meetings and in-service training
Qualifications
- High school diploma or equivalent
- Prior experience in staffing coordination or home care scheduling preferred
- Available to work outside normal business hours during early mornings (7am-9am), evenings (5pm-12am), weekends (7am-12am), and statutory holidays (7am-12am)
- Self-motivated with the initiative to handle situations in a professional manner
- Excellent written and verbal communication skills
- Able to perform duties remotely with minimal supervision
- Proficient computer skills in Microsoft Office is an asset
- Speak fluent English and a second language that reflects the community, eg. Cantonese, Mandarin
- A valid vulnerable sector police record check completed within one year
Benefits
- Comprehensive Orientation Program
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