Office Manager (Front Desk & Administration)
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Key skills for this role
Role Overview
Own the entire day-to-day running of the office, including front desk service and broad administrative operations.
Resolve routine issues independently and escalate matters only when approval or significant decisions are required.
Key Skills for This Role
Full Job Posting
Role Summary
Own the entire day-to-day running of the office, including front desk service and broad administrative operations.
Resolve routine issues independently and escalate matters only when approval or significant decisions are required.
Key Responsibilities
- Greet visitors, manage calls, and handle general front-office queries professionally.
- Track staff attendance and leave records and flag irregularities to management.
- Handle day-to-day employee issues involving facilities, equipment, and workplace concerns.
- Manage office inventory and stationery, including proactive stock reordering.
- Handle courier and mail services, filing, document management, and vendor coordination.
- Coordinate repairs, cleaning, office upkeep, maintenance vendors, and building management.
- Process office bills and utility payments on schedule to prevent service disruption.
- Track office spending against budget, flag overruns, and make approved day-to-day spending decisions.
- Identify and resolve office-running issues using independent judgment.
- Maintain a smooth office environment by anticipating operational needs.
Requirements
- Proven experience as an Office Manager, Admin Manager, or in a senior administrative role with broad office operations ownership.
- Ability to work independently and make sound day-to-day decisions without constant supervision.
- Strong organizational skills for managing attendance, inventory, vendors, and budgets simultaneously.
- Basic budgeting and expense-tracking skills.
- Professional, presentable, and personable approach suitable for representing the office.
- Working knowledge of MS Office or Google Workspace and willingness to learn attendance or inventory tools.
- Strong written and verbal communication skills.
Preferred Attributes
- A self-starter mindset and comfort owning problems end to end.
- Prior experience combining front-desk or reception duties with genuine administrative authority.
- Calmness under pressure when multiple office issues arise on the same day.
Work Location
- Work location is in person.
What We Offer
- Competitive salary commensurate with experience.
- Real ownership and decision-making authority over office operations.
- Direct visibility to management due to the scope and trust involved in the position.
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