Office Management - Senior Associate - Finance And Concierge Lead

About Us

Line Of Service Overview

Business Unit Overview

How You’ll Contribute

• As a Office Management - Senior Associate .
• Responsibilities include but are not limited to:
• Financial
• Adhere to the allocated budget for the Office Services function
• Propose costs saving solutions as appropriate
• Work with procurement with regards to office needs (supplies, consumables)
• Prepare purchase orders for all office management supplies, rent, utilities and service charges
• Customer
• In line with Procurement guidelines, provide office services supplies
• Coordinate local events, office events with close liaison with the Office Manager
• Coordinate printing and binding requests
• Facilitate New Hire on-boarding process via coordinating inductions and other matters with HR
• Notify HC, IT and receptionist of new hires/departures, and provide/remove security passes and access to office as appropriate
• Handles and reports ad-hoc issues arising
• Acts as an interface between administrative staff and management
• Manage external archiving if relevant
• Oversee couriers , post room, and printhub
• Provide coaching and support for junior teams if applicable
• Internal Process
• Manage Office administrator assignment and conflicts
• Adhere to policies and procedures set by management
• Coordinate Customer Service Advisor’s schedules, reviews timesheets and manages leave
• Liaise with office landlord
• Fire safety warden and First Aider
• Manage local office petty cash and LPOs
• Learning and Growth
• Follow up closely on the daily operation of junior staff to ensure support for office operation is being well maintained and provided fairly to all office users
• Standardise and improve efficiency of internal office management processes
• Training new office management team members
• Performance management of direct reports
• Act as a key resource and liaison to other functional areas of the business, building cross-functional relationships as needed

What You’ll Bring

• Education
• Bachelor's degree required
• Language
• Fluency in spoken and written English, proficiency in Arabic is an advantage
• Overall Experience
• Strong knowledge in financial reporting
• 5+ years experience of providing office services in a professional services environment, or equivalent internal experience
• Specific Skills
• Experience with a professional services firm preferred
• Prior people management/team lead experience preferred
• Knowledge and Skills
• Extensive knowledge of associated computer software (e.g. Microsoft
• Office '97 especially Word, PowerPoint, Excel, etc.)
• Ability to identify problems and resolve them
• Ability to make decisions without prior reference
• Clear and concise communications at all levels
• Strong managerial presence and attention to details
• Ability to work accurately whilst under tight time constraint and high-quality standards
• Knowledge of the Firm's supply contracts

How You’ll Make a Difference

Why You’ll Love Working at PwC