NOC Engineer
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
**Date Posted:** 10 April, 2026 **Industry:** IT Services and IT Consulting **Location:** VaporVM **Job Description:** -------------------- Lahore Experience: 1–3 Years Employment Type: Full\-Time Job Summary We are looking for a proactive and detail\-oriented NOC Engineer (L1\) to monitor, manage, and support IT infrastructure and services in a 24×7 environment. The ideal candidate will be responsible for handling alerts, performing initial troubleshooting, and ensur
Key Skills for This Role
Full Job Posting
Job Description
--------------------
Job Summary
We are looking for a proactive and detail-oriented NOC Engineer (L1) to monitor, manage, and support IT infrastructure and services in a 24×7 environment.
The ideal candidate will be responsible for handling alerts, performing initial troubleshooting, and ensuring timely incident resolution in line with SLA requirements.
Roles & Responsibilities
Monitor network, server, and application alerts using monitoring tools
Work on tools such as ManageEngine OpManager, Pingdom, and other NOC monitoring platforms
Identify, acknowledge, and perform initial troubleshooting of alerts and incidents
Log, track, and manage incidents using ManageEngine ServiceDesk or similar ticketing systems
Ensure all tickets are properly updated with accurate details and within defined SLA timelines
Escalate unresolved or critical issues to L2/L3 teams as per escalation matrix
Perform basic troubleshooting (connectivity checks, service restarts, etc.) following SOPs
Communicate effectively with internal teams and stakeholders regarding incidents and status updates
Maintain proper documentation, logs, and adherence to standard operating procedures (SOPs)
Prepare daily and weekly reports on incidents, alerts, and monitoring status
Conduct routine system and service health checks
Ensure smooth shift handovers with clear updates on ongoing and pending issues
Work in rotational shifts, including nights and weekends, to support a 24×7 environment
Required Skills & Qualifications
Basic knowledge of networking concepts (IP addressing, DNS, connectivity)
Familiarity with monitoring tools such as ManageEngine OpManager and Pingdom
Experience with ticketing tools like ManageEngine ServiceDesk or equivalent
Strong analytical and basic troubleshooting skills
Good communication and coordination abilities
Understanding of SLA, incident management, and escalation processes
Ability to work under pressure in a fast-paced environment
Preferred Qualifications
Bachelor’s degree in Computer Science, IT, or related field
IT certifications (CCNA, ITIL – preferred but not mandatory)
Prior experience in a NOC / Support / Monitoring role
ye post ker dena by Muhammad Omar
Muhammad Omar
ye post ker dena
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at VaporVM
IBM API Connect
Dubai, UAE
VaporVM is seeking an experienced IBM DataPower & API Connect Administrator to join their team in Saudi Arabia. The role involves managing Production and UAT environments, API gateway administration, and OpenShift deploy
SOC Analyst
Dubai, UAE
VaporVM seeks a Senior SOC Analyst (L2/L3) for its Cybersecurity Operations team in Saudi Arabia to detect, analyze, and respond to threats. Requires 5-8 years SOC experience and expertise in SIEM, EDR, and incident resp
PLATFORM ENGINEER BANK
Dubai, UAE
VaporVM seeks an experienced Platform Engineer to support a Bank Digital Team in Oman by managing and enhancing the Branch Automation platform. The role requires expertise in Oracle Cloud Infrastructure, DevOps, CI/CD, K
Semantic DLP Engineer
Dubai, UAE
VaporVM is seeking a Semantic DLP Engineer to design policies preventing sensitive data loss, configure AI-powered DLP systems, classify documents using semantic analysis, and protect data across email, cloud, endpoints,
Director of Business Development - UAE
Dubai, UAE
VaporVM seeks a commercially driven Director of Business Development to lead IT sales and services growth within the banking and financial services sector across the Middle East. The role requires 10+ years of enterprise
Senior Virtualization & Cloud
Dubai, UAE
VaporVM seeks a Senior Virtualization & Cloud Infrastructure Specialist with 10-15+ years of enterprise IT experience. The role involves designing, implementing, and optimizing VMware, Windows Server, Azure, storage, bac
Senior Virtualization & Cloud Infrastructure Specialist
Dubai, UAE
VaporVM is seeking a Senior Virtualization & Cloud Infrastructure Specialist with 10-15+ years of experience. The role involves designing and managing VMware vSphere, Windows Server, backup/disaster recovery, storage, Az
Public Relations Officer
Dubai, UAE
VaporVM is hiring a Public Relations Officer (PRO) in Dubai to manage government transactions, visas, labor permits, and trade licenses. The role requires 5+ years of UAE PRO experience and strong knowledge of UAE labor
IBM API Connect
Dubai, UAE
SOC Analyst
Dubai, UAE
PLATFORM ENGINEER BANK
Dubai, UAE
Semantic DLP Engineer
Dubai, UAE
Director of Business Development - UAE
Dubai, UAE
Senior Virtualization & Cloud
Dubai, UAE
Senior Virtualization & Cloud Infrastructure Specialist
Dubai, UAE
Public Relations Officer
Dubai, UAE