NHOP Coordinator, IMEA
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Key skills for this role
About the Role
IHG Hotels & Resorts is looking for an NHOP Coordinator to provide administrative support to the New Hotel Opening Projects team in the IMEA region. You will manage calendars, travel, meetings, expenses, translations, and project coordination.
Key Skills for This Role
Responsibilities
- Provide comprehensive administrative support including calendar management, travel arrangements, meeting coordination, expense processing, and correspondence
- Assist with assigned projects by coordinating tasks, establishing timelines, communicating action steps, monitoring progress, and ensuring deadlines are met
- Prepare departmental reports and presentations by gathering, analyzing, and summarizing data from multiple sources
- Handle English/Arabic translation on sensitive/confidential matters and document preparation in Arabic
- Act as system administrator for NHOP platforms (ADCO & GOLS), providing user support across IMEA
- Coordinate accurate updates of project plans in ADCO through collaboration with Corporate Functions
- Monitor, track, and report on hotel opening project milestones across pre and post opening phases
- Facilitate collaboration with pre opening hotels by guiding and supporting tracking processes
- Support coordination of activities and consolidation of information for designated projects
- Assist in planning and execution of workshops and ad hoc projects
Requirements
- Bachelor's degree in marketing, management, business, hospitality or equivalent combination
- Excellent verbal and written communication skills in English and Arabic
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook)
- Highly detail oriented with strong organizational abilities
- Strong problem solving and analytical skills
- Proven ability to manage multiple tasks and projects simultaneously
- Primarily experienced in administrative and secretarial responsibilities
- Able to work in a virtual environment
- Able to drive teamwork within an international team
Full Job Posting
Role Purpose
- Reporting to the Sr. Director NHOP, the Coordinator provides comprehensive administrative support and assists with coordination of special projects.
- Contributes to effective delivery of departmental and divisional business operations.
Key Accountabilities
- Provide comprehensive administrative support including calendar management, travel arrangements, meeting coordination, expense processing, and correspondence.
- Assist with assigned projects by coordinating tasks, establishing timelines, communicating action steps, monitoring progress, and ensuring deadlines are met.
- Prepare departmental reports and presentations by gathering, analyzing, and summarizing data from multiple sources.
- Handle English/Arabic translation on sensitive/confidential matters and document preparation in Arabic.
- Act as system administrator for NHOP platforms (ADCO & GOLS), providing user support across IMEA.
- Coordinate accurate updates of project plans in ADCO through collaboration with Corporate Functions.
- Monitor, track, and report on hotel opening project milestones across pre and post opening phases.
- Facilitate collaboration with pre opening hotels by guiding and supporting tracking processes.
- Support coordination of activities and consolidation of information for designated projects.
- Assist in planning and execution of workshops and ad hoc projects.
Required Qualifications
- Bachelor's degree in marketing, management, business, hospitality or equivalent combination.
- System savvy and close attention to details.
- Excellent verbal and written communication skills with strong command of English & Arabic.
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and other productivity tools.
- Highly detail oriented with strong organizational abilities.
- Strong problem solving and analytical skills.
- Proven ability to manage and coordinate multiple tasks and projects simultaneously.
- Primarily experienced in administrative and secretarial responsibilities.
- Able to work in a virtual environment.
- Able to drive teamwork and effectiveness within an international team.
About IHG
- IHG Hotels & Resorts offers corporate offices and over 6,000 hotel destinations worldwide.
- Hybrid working model blending office and remote work.
- Benefits include room discounts, recharge days, volunteering days, and wellbeing support.
- Equal opportunity employer promoting inclusive culture.
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