Network Engineering Manager

Lead a voice and data network team, with responsibilities over network provisioning, compliance, vulnerability remediation, operational optimization, availability, capacity planning, and performance testing.

Undertake long-term policy and strategy planning on standards and service levels for communications networks.

Championing a regional network budget.

Liaise between the local business leadership, local network team, global network teams, Security teams, and more to ensure organisational expectations are met.

Oversee the maintenance, administration, and troubleshooting of networking infrastructure.

Plan, schedule, and implement hardware and software upgrades to agreed standards and within deadlines.

Ensure all areas of responsibility comply with security protocols and other company policies.

Maintain communications infrastructure availability in accordance with service level agreements (SLAs).

Handle day-to-day operational support and incident management of customer problems and requests.

Communicate all system issues effectively to the IT Infrastructure Manager.

Participate in an agreed after-hours support capability to facilitate the delivery of 24/7 production services.

Drive operational excellence and optimization through automation, AI, and standardization.

4+ years of proven experience managing a highly productive network or infrastructure team.

10+ years of proven experience in the management of voice and data networks, including provisioning and capacity planning.

Demonstrated experience in planning, scheduling, and implementing network hardware and software upgrades.

Proven track record in managing relationships with external suppliers and internal stakeholders.