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Equifax is where you can power your possible.
If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.
The Senior Operations Specialist will drive success by ensuring all SLAs are met or exceeded, to set best practice standards within the team to ensure that the team successfully meet client expectations and support TDX Group’s overall business strategy.
This role will report into the Team Manager whilst working closely with an operational team of 7 team members.
The role will involve working with DCAs to ensure that the team's processes run effectively, completing first line escalations, and acting as first stage sign off for the remittance process.
The role will also involve deputising for the team leader in their absence and completing quality assurance activity.
This role plays an important part in the success of the business and involves communicating both internally with other areas of the business as well as externally with clients, DCAs and suppliers.
This position is offered as a 12-month fixed-term contract to cover a period of maternity leave.
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We believe great things happen when teams connect.
Our schedule is built around 4 days of high-impact, in-office collaboration (Monday–Thursday) , paired with Friday Flexibility to wrap up your week remotely.
The Perks of being a Equifax Employee?
We offer a wide range of company supported benefits including contributory pension, life cover, income protection, healthcare, enhanced maternity and sick pay, 26 days holiday and a day off for your birthday, with the ability to buy and sell and free credit checks.
We also offer flexible benefits ranging from cycle to work, discounted travel options, gym membership, dining and leisure discounts, financial & savings plans, mobile discounts plus much more!
We also support personal development and have a range of learning options including our global online learning platform and allow you to bring your whole self to work supported by our Inclusion and Diversity, Wellbeing and Employee Engagement forums.
Are you ready to power your possible?
Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!
Who is Equifax?
At Equifax, we believe knowledge drives progress.
As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence.
We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car.
Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees.
Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best.
Equifax is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Global data, analytics, and technology company.
Visit company websiteJobs and hiring trendsFull Time, Contract
Mid Level
Hybrid
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