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Motor Fraud Technical Supervisor

Davies
Bolton, GBR
Full-time
Mid
Hybrid
Discovered 1 weeks ago
Free

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Key Responsibilities

  • Supervise Counter Fraud file handlers in accordance with the relevant competency framework and ensure that accurate technical development records are maintained
  • Actively mentor and coach these individuals with a view to extending their technical knowledge and expertise
  • Assist with pre audit assessments of all files chosen for external client audits and internal audits for the unit
  • Identify any training requirements and to feedback to the appropriate Team Leader & the Technical Manager
  • Responsibility to develop all new starters to achieve their financial authority within the appropriate timescales
  • Identifying and escalating any opportunities for strategic litigation and any cases appropriate for complex consideration and referral
  • Coaching and mentoring Counter Fraud file handlers to ensure profitable practices are adopted
  • Manage individual file handlers on a performance improvement plan when relating to technical issues
  • Consistently achieve against personal targets and objectives as set by the Technical Manager and Business Unit Director
  • Handle a reduced caseload of non-delegated specialist claims (values of over £25,000)
  • To ensure compliance with the SRA Code of Conduct 2016
  • Adhere to the Keoghs Values

Skills, Knowledge and Expertise

  • Qualified solicitor / CILEX with necessary practice rights (consideration will also be given to CILEX Lawyers)
  • Experienced in handling Defendant motor claims with experience in Counter Fraud
  • Previous experience of handling own caseload
  • Ability to plan and prioritise workloads and remain calm under pressure, whilst complying with deadlines
  • Excellent listening and verbal communication skills
  • Ability to anticipate problems and identify solutions

Benefits

  • Davies Incentive Plan
  • 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
  • Family Cover Private Medical Insurance (Bupa)
  • Simply Health Care Cash Plan
  • WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
  • Death in Service
  • Critical Illness Cover
  • PHI/Income Protection (Private health insurance)
  • Pension Contribution based 5% Employee / 3% Employer
  • Employee Resource Groups
  • Employee Volunteering Programme
  • Cycle to Work Scheme*
  • Tech Scheme*
  • Season Ticket Loan*
  • Gym Flex*
  • Access to Online Discount Sites
  • Discounted Gourmet Society Membership
  • Discounted Tickets for Merlin Attractions nationwide
  • Discounts at local retail outlets

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