Property & Casualty Liability Claims Manager (Remote - Florida)

Key Responsibilities

• Lead, mentor, and develop a team of liability claims adjusters and technical specialists across multiple jurisdictions.
• Manage complex and high-exposure liability claims, including general liability, bodily injury, and professional liability.
• Oversee claims strategy, reserving accuracy, litigation management, and settlement negotiations within delegated authority.
• Partner with clients, brokers, attorneys, and vendors to deliver high-quality, cost-effective claim resolutions.
• Ensure adherence to client service agreements, claims best practices, and regulatory compliance.
• Review claims data to identify trends, improve accuracy, and support risk mitigation strategies.
• Participate in quality assurance reviews, internal audits, and continuous improvement initiatives.
• Provide technical guidance, training, and coaching to claims staff.
• Contribute to business development efforts by supporting client reviews, renewals, and service presentations.
• Collaborate cross-functionally with underwriting, actuarial, and operations teams to ensure seamless delivery of client outcomes.

Skills, knowledge & expertise

• Bachelor’s degree required (Business, Risk Management, or related field). JD or CPCU designation a plus.
• 8–12 years of liability claims experience, including 3+ years in a supervisory or leadership capacity.
• Strong knowledge of commercial general liability, bodily injury, and related coverage lines.
• Proven ability to manage complex litigation, evaluate exposures, and negotiate settlements.
• Demonstrated leadership skills with a focus on mentoring, performance management, and team development.
• Excellent written and verbal communication skills; capable of client-facing presentations and reporting.
• Strong analytical, organizational, and decision-making abilities.
• Familiarity with claims management systems and data analytics tools preferred.
• Ability to travel as required for client meetings, mediations, and internal reviews (up to 15%).

Equal Employment Opportunity & Legal Notices