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Key skills for this role
Hire, evaluate, and supervise crew. Provide guidance and training as necessary to develop crew. Set performance standards, review performance, and make informed compensation decisions in accordance with all applicable Human Resources policies and procedures.
Use Agile methodologies to deliver solutions with a high level of quality, flexibility, and adaptability. Collaborate with internal and external IT teams to resolve/improve IT processes and procedures and make recommendations.
Manage vendor relationship as well as contract negotiations and renewals in the DevOps space as appropriate.
Work closely with management to develop and implement staffing and operational plans. Participate in the development of short and long term department goals. Monitor and report on service delivery metrics and overall performance.
Develop and implement changes to department policies and procedures to meet changing business needs and to achieve department objectives. Identify opportunities for continuous improvement.
Lead quality initiatives to improve the delivery of service levels. Work with senior management in the planning, development, and execution of short and long range goals.
Present status, metrics, and department initiatives at meetings with management and project peers. Maintain relationships with technical teams, IT, and business partners.
Participate in the development of the department budget. Review expenses and ensure department operates within budgetary guidelines.
Ensure staff comply with information technology and information security policies and procedures and verify that deliverables meet requirements.
Participate in special projects and perform other duties as assigned.
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About Vanguard
At Vanguard, we don't just have a mission—we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.
Global investment management firm owned by its client funds.
Visit company websiteJobs and hiring trendsFull-time
Senior · 8+ years experience
Hybrid
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