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Mitigation / Mold Project Manager
Phoenix
Overland Park, UAE
Full Time
Manager
Hybrid
3 weeks ago
RestorationProject ManagementDamage AssessmentScope WritingCustomer ServiceTeam Leadership
Free
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RestorationProject ManagementDamage Assessment
About the Role
Phoenix is hiring a Mitigation / Mold Project Manager to oversee restoration projects in Overland Park, KS. The role involves assessing damage, preparing scopes, leading technicians, and managing claims.
Key Skills for This Role
RestorationProject ManagementDamage AssessmentScope WritingCustomer ServiceTeam Leadership
Responsibilities
- Visit claim sites to assess damage, document details, prepare scopes and estimates, and upload reports within required timeframes
- Lead damage assessments using drawings, moisture mapping, temperature readings, dehumidifier readings, and customer notes
- Investigate cause of loss, origin, and water category to determine next steps
- Oversee recovery, demolition, cleaning, and remediation work for various materials
- Schedule and assign claims and tasks to technicians for effective claim management
- Monitor job progress, quality control, safety, compliance requirements, and third party administrator metrics
- Communicate daily with customers, the team, and management to provide updates and respond to concerns
- Schedule close out meetings, complete final walk throughs, collect payments, and secure required documents and signatures
- Recruit, lead, and train mitigation technicians
- Support inventory, fleet maintenance, administrative tasks, and 24 hour on call responsibilities
Requirements
- WRT certification and knowledge of IICRC standards
- AMRT certification preferred; relevant experience considered
- Strong interpersonal and customer service skills
- Clear verbal and written communication skills
- Ability to use electronic devices, power tools, and job related measurements
- Punctuality, attention to detail, professionalism, and time management skills
- High school diploma or GED required; bachelor's degree preferred
- Physical ability to stand, walk, bend, kneel, climb, drive, and lift 50+ pounds
Full Job Posting
The Role
- Are you ready to bring your restoration experience to a growing company that values integrity, teamwork, and accountability? Do you thrive in a fast paced environment where every day brings a new challenge?
- Phoenix exists to do projects the right way for our clients. To fit our culture, you must be self driven, have a positive attitude, and be a team player.
- The successful candidate for our Mitigation / Mold Project Manager position will report directly to the Mitigation Operations Manager. Primary responsibilities include assisting the Operations Manager and team on damage, tear out, cleaning, and mold claims.
Key Responsibilities
- Visit claim sites to assess damage, document details, prepare scopes and estimates, and upload reports within required timeframes.
- Lead damage assessments using drawings, moisture mapping, temperature readings, dehumidifier readings, and customer notes.
- Investigate cause of loss, origin, and water category to determine next steps.
- Oversee recovery, demolition, cleaning, and remediation work for drywall, carpet, flooring, trim, doors, windows, hardwood floors, cabinetry, and mold affected materials.
- Schedule and assign claims and tasks to technicians for effective claim management.
- Monitor job progress, quality control, safety, compliance requirements, and third party administrator metrics.
- Communicate daily with customers, the team, and management to provide updates and respond to concerns.
- Schedule close out meetings, complete final walk throughs, collect payments, and secure required documents and signatures.
- Recruit, lead, and train mitigation technicians.
- Support inventory, fleet maintenance, administrative tasks, and 24 hour on call responsibilities.
About Our Company
- Phoenix is an emergency services contractor with over 27 years of proven success. We provide 24/7 repairs and restoration services for residential and commercial clients affected by fire, water, mold, or unplanned disasters. Our team serves with purpose while demonstrating respect, ownership, loyalt
The Benefits
- Hybrid work environment: office, mobile, and cloud based.
- Salary plus defined bonus model.
- Health, dental, vision, life, accident, disability, and critical illness coverage.
- Paid holidays, personal days, and vacation.
- Identity theft protection.
- Company truck or auto allowance, including fuel.
- Company laptop and cell phone.
- 401(k) program.
- Employee Assistance Program.
- Opportunities for professional growth and advancement.
The Person
- WRT certification and knowledge of IICRC standards.
- AMRT certification preferred; relevant experience considered.
- Strong interpersonal and customer service skills.
- Clear verbal and written communication skills.
- Ability to use electronic devices, power tools, and job related measurements.
- Punctuality, attention to detail, professionalism, and time management skills.
- High school diploma or GED required; bachelor’s degree preferred, but experience may be considered instead.
- This role involves standing, walking, bending, kneeling, climbing, driving, and lifting or carrying objects weighing 50+ pounds.
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