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MIS Executive

Touracle
Mumbai, IND
Full-time
Mid · 1+ years experience
Onsite
INR 3000-5000 monthly / month
Discovered 3 weeks ago
Zoho AnalyticsSQLExcelCRM
Free

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Zoho AnalyticsSQLExcel
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  • Collect, validate, and consolidate data from multiple systems including CRM platforms, data tools, and financial databases.
  • Design, build, and maintain interactive dashboards and reports using Zoho Analytics to track KPIs and business performance.
  • Perform in-depth CRM data analysis to uncover trends, customer behavior patterns, and service delivery inefficiencies.
  • Prepare regular management reports and executive briefings that highlight performance metrics, risks, and growth opportunities.
  • Partner with project managers, sales teams, and operations to ensure data accuracy and strategic alignment.
  • Automate repetitive reporting tasks to improve efficiency and reduce manual errors.
  • Support business forecasting and resource capacity planning through data modeling and trend analysis.
  • Identify and resolve data quality issues to maintain consistency, accuracy, and reliability across reports.
  • Stay current with emerging data analytics tools, methodologies, and best practices in the IT services sector.
  • Bachelor’s degree
  • 1–3 years of experience in data analysis .
  • Proficient in data visualization and analytics tools .
  • Added advantage if proficient in CRM including data extraction, analysis, and reporting.
  • Strong hands-on skills with SQL for querying, filtering, and manipulating large datasets.
  • Advanced proficiency in Excel, including pivot tables, VLOOKUP, and complex formulas.
  • Exceptional analytical abilities with the capacity to transform complex data into clear, strategic insights.
  • Excellent written and verbal communication skills to present findings to non-technical stakeholders.
  • Highly detail-oriented with a strong commitment to accuracy and proactive problem-solving.
  • Ability to manage multiple priorities and deliver results in a fast-paced, dynamic environment.

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