Assistant Operations Manager
Job Fit Check
Base Career helps you apply smarter for this job.
Role Overview
The Assistant Manager supervises daily operations, ensures service excellence, manages team productivity, and supports operational planning.
Full Job Posting
Role Summary
The Assistant Manager supervises daily operations, ensures service excellence, manages team productivity, and supports operational planning.
Key Responsibilities
- Allocate bookings and monitor execution timelines.
- Ensure TAT adherence across operations.
- Review booking accuracy before final execution.
- Monitor arrivals, departures, and service delivery performance.
- Ensure complaint handling and service recovery.
- Standardize operational workflows.
- Improve coordination between Sales and Operations teams.
- Maintain operational reporting and dashboards.
- Train new executives on SOPs and destination knowledge.
- Mentor team members to improve efficiency.
Qualifications
- Bachelor’s Degree required; MBA or Tourism Management preferred.
- 5–7 years of travel operations experience.
- Prior team supervision exposure preferred.
Core Competencies
Team leadership | Process management | Operational planning | Coaching & mentoring | Conflict resolution | Quality assurance | Analytical thinking
About Touracle
Full-service holiday package tour operator and event manager.
Visit company websiteJobs and hiring trendsApply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Touracle
Operations Manager
Kochi, IND
Sales Manager
Kochi, IND
Sales Manager - Backend Sales
Kochi, IND
MIS Executive
Mumbai, IND
Domestic Tour Manager
Kochi, IND
B2B Marketing Senior Manager
New Delhi, IND
Digital Marketing Manager
Kochi, IND
B2B Marketing Senior Manager
Mumbai, IND