MiniBar Refreshment CtrAttd-Ld
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Key skills for this role
About the Role
EDITION Hotels is seeking a MiniBar Refreshment Center Attendant Lead to oversee the in-room refreshment center team at Al Bateen Marina in Abu Dhabi. The role involves inventory management, restocking, guest service, and assisting with opening/closing duties.
Key Skills for This Role
Responsibilities
- Provide direction to the team of Mini Bar/Refreshment Center Attendants
- Assist with opening and closing duties including setting up supplies, cleaning equipment, and locking doors
- Inventory refreshment center, in room accessories, and promotional materials; replace if required
- Record sales using computer system and restock bars as instructed
- Maintain awareness of product availability, expiration dates, and inventory levels
- Assign guest rooms to attendants and follow up on notes relayed to management
- Prepare listing of rooms to inventory each day, prepare restocking cart, and push cart to floors
- Place orders with suppliers in emergencies
- Respond to guest requests and assign to proper attendant
- Communicate issues regarding refreshment center operation with hotel management
Requirements
- High school diploma or G.E.D. equivalent
- At least 2 years of related work experience
- No supervisory experience required
Full Job Posting
Position Summary
- Provide direction to the team of Mini Bar/Refreshment Center Attendants.
- Assist with opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.
- Facilitate positive guest experience with the in room refreshment center.
Responsibilities
- Inventory refreshment center, in room accessories and promotional materials and replace if required.
- Maintain cleanliness and appearance of each refreshment center.
- Record sales using computer system and restock bars as instructed.
- Maintain awareness of product availability, product expiration dates, and inventory levels to prevent stock out situations.
- Use computer and software programs to assign guest rooms to all attendants and follow up to confirm that all attendants’ notes are relayed to management.
- Prepare a listing of rooms to inventory each day, prepare a restocking cart, and push the cart to the floors where rooms are ready to inventory.
- Place orders for products with suppliers in the event of an emergency.
- Respond to requests from guests and assign to the proper attendant.
- Communicate any issues regarding the refreshment center operation with hotel management.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 2 years of related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None.
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