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MiniBar Refreshment CtrAttd-Ld

EDITION
Abu Dhabi, UAE
Full Time
Lead
Onsite
Today
Inventory ManagementCustomer ServiceTeam LeadershipComputer SystemsCommunication
Free

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Inventory ManagementCustomer ServiceTeam Leadership
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Position Summary

  • Provide direction to the team of Mini Bar/Refreshment Center Attendants.
  • Assist with opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.
  • Facilitate positive guest experience with the in room refreshment center.

Responsibilities

  • Inventory refreshment center, in room accessories and promotional materials and replace if required.
  • Maintain the cleanliness and appearance of each refreshment center.
  • Record sales using the computer system and restock bars as instructed.
  • Maintain an awareness of products availability, product expiration dates, and inventory levels to prevent stock out situations.
  • Use computer and software programs to assign guest rooms to all attendants and follow up to confirm that all attendants’ notes are relayed to management.
  • Prepare a listing of rooms to inventory each day, prepare a restocking cart, and push the cart to the floors where rooms are ready to inventory.
  • Place orders for products with suppliers in the event of an emergency.
  • Respond to requests from guests and assign to the proper attendant.
  • Communicate any issues regarding the refreshment center operation with hotel management.
  • Serve as a departmental role model or mentor by working alongside employees to perform technical or functional job duties.
  • Assist management in establishing and communicating goals, performance expectations, timetables and deadlines for shift or departmental operations to hourly employees and ensure that they are understood.
  • Ensure staff is working together as a team to ensure optimum service to guests.

Preferred Qualifications

  • Education: High school diploma or G.E.D. equivalent.
  • Related Work Experience: At least 2 years of related work experience.
  • Supervisory Experience: No supervisory experience.
  • License or Certification: None

Additional Information

  • Job Number: 26087552
  • Job Category: Food and Beverage & Culinary
  • Schedule: Full Time
  • Located Remotely? N
  • Position Type: Non Management

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