MiniBar Refreshment CtrAttd-Ld
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Key skills for this role
About the Role
EDITION Hotels seeks a Mini Bar Refreshment Center Attendant Lead to direct the team of attendants, ensure positive guest experiences, and maintain inventory. Requires at least 2 years of related work experience and a high school diploma.
Key Skills for This Role
Responsibilities
- Provide direction to the team of Mini Bar/Refreshment Center Attendants
- Assist with opening and closing duties including setting up supplies and cleaning
- Inventory refreshment center, in room accessories and promotional materials
- Record sales using computer system and restock bars as instructed
- Assign guest rooms to attendants and follow up on relayed notes
- Place orders for products with suppliers in emergencies
- Serve as a departmental role model or mentor
Requirements
- High school diploma or G.E.D. equivalent
- At least 2 years of related work experience
- No supervisory experience required
- Ability to stand, sit, or walk for extended periods
- Ability to lift and carry objects up to 25 pounds
Full Job Posting
Position Summary
- Provide direction to the team of Mini Bar/Refreshment Center Attendants.
- Assist with opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc.
- Facilitate positive guest experience with the in room refreshment center.
Key Responsibilities
- Inventory refreshment center, in room accessories and promotional materials and replace if required.
- Maintain the cleanliness and appearance of each refreshment center.
- Record sales using the computer system and restock bars as instructed.
- Maintain awareness of product availability, expiration dates, and inventory levels.
- Use computer and software programs to assign guest rooms to attendants.
- Prepare a listing of rooms to inventory each day, prepare a restocking cart.
- Place orders for products with suppliers in emergencies.
- Respond to requests from guests and assign to the proper attendant.
- Communicate issues regarding refreshment center operation with hotel management.
Preferred Qualifications
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 2 years of related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None.
Additional Information
- Serve as a departmental role model or mentor.
- Assist management in establishing and communicating goals and deadlines.
- Ensure staff works together as a team.
- Follow all company and safety and security policies and procedures.
- Maintain confidentiality of proprietary information and protect company assets.
- Welcome and acknowledge all guests according to company standards.
- Develop and maintain positive working relationships with others.
- Speak with others using clear and professional language.
- Stand, sit, or walk for an extended period of time.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds.
- Grasp, turn, and manipulate objects of varying size and weight.
- Move through narrow, confined, or elevated spaces as well as up and down stairs.
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