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Job title: Microsoft Licensing Specialist
This is a commercially driven, customer-facing role focused on maximising the value of Microsoft licensing across BCN’s customer base.
As a Microsoft Licensing Specialist, you will act as a subject matter expert in Microsoft 365 and New Commerce Experience (NCE), combining licensing expertise with a consultative approach to drive optimisation, upsell, and cross-sell opportunities.
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You will work closely with Sales, Pre-Sales, Marketing, and Microsoft to identify opportunities, support co-sell engagement, and translate licensing conversations into broader digital transformation outcomes.
Act as a subject matter expert across Microsoft 365 and NCE licensing
Provide strategic guidance to customers on licensing optimisation, cost management, and aligning solutions to business outcomes
Support customers transitioning to and operating within NCE frameworks
Maintain awareness of Microsoft pricing, licensing changes, and new product releases
Identify and drive upsell and cross-sell opportunities (e.g. Business Premium, E5 Security)
Use licensing insight to uncover opportunities across Modern Work, Security, Azure, and Data & AI
Collaborate with Sales and Pre-Sales teams to convert opportunities into revenue
Translate licensing engagements into wider professional services opportunities
Support strategic customer engagement, including QBRs and account planning
Align licensing strategies to customer transformation roadmaps
Act as a trusted advisor to both technical and commercial stakeholders
Campaigns & Growth Initiatives
Support targeted campaigns such as Business Premium and E5 upsell
Work with Marketing and Sales to prioritise accounts and drive engagement
Contribute to value-led messaging and customer propositions
Support co-sell opportunities with Microsoft, including qualification and positioning
Contribute to joint account planning and engagement strategies
Track and report opportunities, ensuring strong alignment with Microsoft programmes and priorities
Act as the internal licensing SME for Sales and Account Management teams
Deliver enablement sessions and support playbook development
Continuously build and maintain Microsoft certifications and knowledge
Strong experience in Microsoft licensing within a CSP, MSP or reseller environment
Deep understanding of Microsoft 365 and NCE licensing models
Proven ability to identify and drive upsell and cross-sell opportunities
Strong customer-facing and consultative skills
Commercial awareness, including incentives and deal positioning
Ability to collaborate across sales, alliance, and Microsoft stakeholders
Experience working with Microsoft co-sell motions
Knowledge of server licensing (Windows Server, SQL) and hybrid models
Familiarity with Azure consumption/licensing
Microsoft certifications (e.g. MS-900)
Experience contributing to QBRs and strategic account planning
The opportunity to shape your own future with industry leading training and development, with access to our BCN Academy.
Competitive salary with the ability to progress.
23-days holiday allowance, increasing with length of service, plus bank holidays, an extra day off on your birthday and the option to buy more!
Company pension scheme.
2 paid leave days per year to volunteer and support your local community – if it matters to you it matters to us.
Health cash plan with free access to a confidential Employee Assistance Programme (EAP) supporting bereavement, financial, health and wellbeing, and much more
Life assurance
Cycle to work scheme, electric vehicle scheme, home and tech scheme, and retail discounts.
Balancing work, life, and fitness can be challenging, so we offer a free on-site gym at our Manchester and Leeds locations to make it easier to stay active.
Long service recognition to celebrate all the milestones
Beer (or soft drinks) and Pizza at the end of month, dress down every day, social events such as Summer BBQ, Christmas party and lots more!
UK private managed IT services provider helping businesses modernise through cloud, cybersecurity, software, data, AI and Microsoft technologies.
Visit company websiteJobs and hiring trendsGBP 40000-40000 yearly / year
Full-time
Mid
Hybrid
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