Microsoft Dynamics 365 CE Support Engineer
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Qualification
- Computer Science
• Computer Applications (BCA And MCA)
- Engineering (BE / BTech — Computer, IT, Electronics & Communication)
- Or any related discipline with relevant technical training / certifications
Experience And Skills
- 5+ years experience with Dynamics 365 CE (CRM)
- Understanding of Azure integrations, Dataverse
- Working knowledge of AngularJS for front-end customizations/integrations
- Experience with MS SharePoint (document management, list/library integrations with CRM)
- Hands-on experience with Power BI (report/dashboard creation and CRM data integration)
- Excellent problem-solving and communication skills
Responsibilities
- Provide technical support for Dynamics 365 CE and integrated systems.
- Troubleshoot incidents, perform root cause analysis, and resolve issues.
- Collaborate with dev teams on bug fixes, testing, and deployments.
- Support and maintain AngularJS-based front-end components integrated with CRM.
- Manage and troubleshoot MS SharePoint integrations with Dynamics 365 CE.
- Build and maintain Power BI reports/dashboards for CRM data and business insights.
- Maintain system documentation and ensure knowledge sharing.
Certifications
- Microsoft Certified: Dynamics 365 Fundamentals (CRM) (MB-910)
• Microsoft Certified: Power Platform Fundamentals (PL-900)
- Basic understanding of Azure (AZ-900 is a plus)
- Microsoft Certified: Power BI Data Analyst Associate (PL-300) — good to have
- Microsoft Certified: SharePoint (MS-500 / SC-400 or equivalent) — good to have
Pay: ₹500,000.00 - ₹800,000.00 per year
Ability to commute/relocate:
- Mumbai District, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Application Question(S)
- Do you have work experience in Angular JS, MS SharePoint and POWER BI
Education
- Bachelor's (Required)
Experience
- Microsoft Dynamics 365 CE Support Engineer: 5 years (Required)
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