Microsoft 365 Adoption & Change Management Consultant

Requirements

• 5+ years of hands-on experience delivering technology adoption, organizational change management, or Microsoft 365 transformation programmes, including Microsoft 365 and ideally Microsoft 365 Copilot deployments.
• Hands-on experience designing and delivering Microsoft 365 adoption, change management, and user enablement programmes.
• Strong understanding of Microsoft 365 workloads, Microsoft 365 Copilot, and digital workplace transformation initiatives.
• Practical experience applying structured change management methodologies such as Prosci ADKAR or equivalent frameworks.
• Experience developing organizational change strategies, stakeholder engagement plans, executive sponsorship programmes, and communication plans.
• Experience designing and delivering role-based training programmes, workshops, learning paths, and Champions programmes.
• Experience utilizing Microsoft Viva Learning and other Microsoft 365 learning platforms to support user adoption.
• Experience measuring Microsoft 365 adoption using Microsoft 365 usage analytics, Microsoft 365 Copilot analytics, and Viva Insights.
• Ability to develop adoption dashboards, executive reports, value realization frameworks, and success metrics.
• Strong facilitation, workshop delivery, executive communication, stakeholder management, and business consulting skills.
• Ability to translate organizational objectives into scalable adoption and change management programmes.
• Produce adoption strategies, change management plans, communication plans, training materials, executive presentations, adoption dashboards, operational documentation, and knowledge transfer artefacts.
• Additional organizational change management or Microsoft certifications are advantageous.
• Ability to support client engagements across Saudi Arabia, UAE, Kuwait, Bahrain, Jordan, Iraq, Egypt, and Sudan.
• Ownership of Microsoft 365 adoption, change management, user enablement, and value realization programes across enterprise and public sector clients.
• Excellent English communication skills.
• Bachelor's degree in Business Administration, Information Technology, or a related field
• Certifications (Preferred) - Prosci Change Management Certification, Microsoft 365 Fundamentals (MS-900), Microsoft 365 Copilot-related Microsoft certifications