Mgr-Sales I
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Key skills for this role
About the Role
Four Points by Sheraton is seeking a Sales Manager I to proactively solicit and handle sales opportunities, build long-term customer relationships, and achieve personal sales goals.
Key Skills for This Role
Responsibilities
- Proactively solicit and handle sales opportunities to achieve personal sales goals
- Build and strengthen relationships with existing and new customers to enable future bookings
- Collaborate with off property sales channels to ensure coordinated sales efforts
- Participate in sales calls to acquire new business and close on business
- Execute operational aspects of booked business including generating proposals and writing contracts
- Identify new business opportunities to achieve personal and location revenue goals
- Understand market trends, competitors, and target customer information to maximize revenue
- Provide exceptional customer service consistent with company standards
Requirements
- 2 year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major with 3 years experience in sales and marketing or related professional area; OR 4 year bachelor's degree in same fields with 1 year experience
Full Job Posting
Job Summary
- The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day to day activities related to sales with a focus on building long term, value based custome
Candidate Profile Education And Experience
- 2 year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
- OR 4 year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.
Building Successful Relationships that Generate Sales Opportunities
- Works collaboratively with off property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
- Develops relationships within community to strengthen and expand customer base for sales opportunities.
- Manages and develops relationships with key internal and external stakeholders.
- Provides accurate, complete and effective turnover to Event Management.
Managing Sales Activities
- Participates in sales calls with members of sales team to acquire new business and/or close on business.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
Using Knowledge of Market Trends and Target Customer Information to Maximize Rev
- Identifies new business to achieve personal and location revenue goals.
- Understands the overall market competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Closes the best opportunities for the location based on market conditions and location needs.
- Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
Providing Exceptional Customer Service
- Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
- Services our customers in order to grow share of the account.
- Executes and supports the company’s customer service standards.
- Provides excellent customer service consistent with the daily service basics of the company.
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
Equal Opportunity Employer
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.
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