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Executive-Sales (Saudi Only)

Four Points by Sheraton
Riyadh, KSA
Full Time
Entry
Onsite
3 days ago
Sales TechniquesCustomer ServiceReservation SystemsCommunicationMarriott Rewards
Free

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Sales TechniquesCustomer ServiceReservation Systems
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Position Summary

  • Contact appropriate individual or department as necessary to resolve guest calls, requests, or problems.
  • Use sales techniques that maximize revenue while maintaining existing guest loyalty, including up selling.
  • Determine and give complimentaries to guests as gifts for their patronage.
  • Promote awareness of brand image internally and externally.
  • Process requests for redeeming Marriott Rewards points.
  • Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
  • Enter Marriott Rewards information into appropriate software when taking guest reservations.
  • Answer, record, and process all guest calls, requests, questions, or concerns.
  • Perform general office duties to support Sales & Marketing.

Preferred Qualifications

  • Education: High school diploma or G.E.D. equivalent.
  • Related Work Experience: At least 2 years of related work experience.
  • Supervisory Experience: No supervisory experience.
  • License or Certification: None

About Four Points by Sheraton

  • Where timeless classics are woven with modern details.
  • Where business meets pleasure.
  • We provide exactly what guests need in an uncomplicated way.

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