Guest Arrival Expert - Four Points by Sheraton Sheikh Zayed Road
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Key skills for this role
About the Role
Four Points by Sheraton is seeking a Guest Arrival Expert to create memorable first and last impressions for guests. The role involves processing check-in/check-out, addressing guest requests, and sharing local highlights.
Key Skills for This Role
Responsibilities
- Process guest arrival and departure experiences
- Address guest requests and operational needs
- Complete reports and share local area highlights
- Maintain confidentiality and protect company assets
- Ensure professional appearance and communication
Requirements
- High school diploma or G.E.D. equivalent
- No related work experience required
- No supervisory experience required
- Ability to stand, sit, or walk for extended periods
- Ability to lift up to 50 pounds without assistance and over 75 pounds with assistance
Full Job Posting
Position Summary
- Guest Arrival Experts take initiative to deliver a wide range of services guiding guests through arrival and departure.
- They are empowered to move about their space and do what needs to be done.
Responsibilities
- Process operational needs, address guest requests, complete reports, share local highlights.
- Ensure transactions feel like part of the experience.
Preferred Qualifications
- High school diploma or G.E.D. equivalent.
- No related work experience required.
- No supervisory experience required.
- No license or certification required.
Company Commitment
- Marriott International is an equal opportunity employer.
- Commitment to non discrimination on any protected basis.
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