Mgr-Loss Prevention
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Key skills for this role
About the Role
EDITION seeks a Loss Prevention Manager to oversee security operations at Al Bateen Marina in Abu Dhabi. The role manages daily loss prevention functions, ensures property and guest safety, and leads emergency preparedness.
Key Skills for This Role
Responsibilities
- Manage daily functions of the loss prevention department to protect property assets, employees, guests and property
- Conduct hazard and risk assessments, including quarterly OSHA/SAFETY audits and incident tracking
- Develop and implement emergency procedures, fire prevention programs, and shut down procedures
- Oversee patrols, CCTV equipment, alarmed doors, and duress alarms to ensure functionality
- Handle complaints, disputes, and grievances; resolve conflicts and negotiate with others
- Oversee first aid program, claims process, and General Liability and Worker's Compensation cases
- Train staff in emergency procedures and safety codes; emphasize teamwork and customer service
- Develop liaison with local law enforcement and emergency services
Requirements
- High school diploma or GED; 4 years experience in security/loss prevention or related professional area
- OR 2 year degree from an accredited university in Criminal Justice or related major; 2 years experience in security/loss prevention or related professional area
Full Job Posting
Job Summary
- Manages daily functions of the department to ensure protection of property assets, employees, guests and property.
- Maintains logs, certifications and documents required by law and Standard Operating Procedures.
- Trains staff in established emergency procedures and implements accident and fire prevention procedures.
- Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.
Candidate Profile Education And Experience
- High school diploma or GED; 4 years experience in the security/loss prevention or related professional area.
- OR 2 year degree from an accredited university in Criminal Justice or related major; 2 years experience in the security/loss prevention or related professional area.
Managing Security/Loss Prevention Operations
- Assists the Director of Engineering in administering fire prevention programs and emergency preparedness.
- Conducts hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process.
- Develops detailed shut down procedures for the property to ensure that all areas are secured at the appropriate times.
- Comply with applicable laws and safety regulations.
- Follow proper key control guidelines in loss prevention and in the property.
- Develop a monthly checklist for all CCTV equipment, alarmed doors, and duress alarms to ensure they are fully functional.
- Incorporate into patrols an inspection tour of recording system.
- Follow Duty of Care process for the protection of guests and employees.
- Follows up on all unusual activities in and around the property.
- Handles complaints, settling disputes, and resolving grievances and conflicts.
- Implements action plans to monitor and control risk.
- Monitors all unusual activities in and around the property.
Ensuring Exceptional Customer Service
- Meet quality standards and customer expectations on a daily basis.
- Identifies the educational needs of others, developing formal educational or training programs.
- Inspects and critiques the performance of the loss prevention department to maintain high professionalism and customer service.
- Provides services that are above and beyond for customer satisfaction and retention.
Additional Responsibilities
- Analyzes information and evaluating results to choose the best solution and solve problems.
- Develops liaison with local law enforcement and emergency services.
- Informs and/or updates the executives and peers on relevant information in a timely manner.
- Provides information to supervisors and co workers by telephone, in written form, e mail, or in person.
About EDITION Hotels
- EDITION Hotels combines the visionary genius of boutique hotelier Ian Schrager, the service of a world class luxury hotel, and the global reach of Marriott International.
- The brand targets sophisticated, informed consumers who understand quality, originality, design, and service excellence.
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