Mgr, Key Accounts

Lead the development and delivery of partner marketing campaigns, from concept through to launch, creating distinctive activity that builds brand presence, generates demand and converts audiences into bookings.

Drive partner performance through digital, working across owned channels, EDM, paid search, social, display, onsite and app, to grow visibility, conversion and revenue for Royal Caribbean.

Partner with internal and external marketing teams to ensure campaigns are delivered to brief, on time, and in line with brand and commercial guidelines.

Bring a test-and-learn mindset to partner marketing, continually refining activity to improve reach, engagement and return.

Turn analytics into action, reading campaign and booking data to see what's converting, then optimising live, testing creative and audiences and shifting budget against CPA, ROAS and conversion targets to lift return.

Monitor account and campaign performance against agreed commercial targets, identifying trends, risks and opportunities early.

Build the digital performance story, translating results into clear, regular reporting that shows partners what's working, what's not and where the next opportunity sits.

Use data and insight to inform forecasting, planning and the ongoing prioritisation of investment across the portfolio.

Act as the primary point of contact and internal advocate for your partner accounts, representing their interests across the business.

Partner closely with Revenue Management, Commercial Planning, Guest Experience and Marketing to deliver initiatives that support partner success.

Coordinate cross-functional delivery of partner initiatives, ensuring timelines, approvals and operational requirements are met.

Travel regularly to engage partners and represent the brand at industry events across Australia and New Zealand.

Commercially driven: Understands how strategy, marketing and pricing combine to drive revenue and profitability and manages accounts accordingly.

Self-directed: Comfortable operating independently, setting priorities across multiple accounts and delivering outcomes with minimal supervision.

Relationship builder: Establishes trust quickly and sustains strong long-term relationships with senior stakeholders internally and externally.

Ambitious and curious: Naturally driven, with the creativity and drive to solve complex commercial problems and pursue new opportunities.

Effective communicator: Translates complex commercial and performance detail into clear, compelling narratives for partners and internal teams.