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MF Technical Advisor
Ensono
Chennai, IND
Full-time
Senior · 10+ years experience
Onsite
Discovered 3 weeks ago
z/OSTCP/IPVTAMSNASFTP
Free
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Key Skills for This Role
z/OSTCP/IPVTAMSNASFTP
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Key Responsibilities
- Partners with the Technical Delivery Manager to identify and capture MF operational risks, insights, and improvements.
- Assists in the development and execution of improvement plans.
- Partners with Solution Architects to review and validate a solution’s feasibility; also makes solution recommendations.
- Enhance Change Order Execution for Optimize and Run teams
- Coordinate and Communicate SW and HW Technology roads to the client stakeholders
- Coordinate and communication RCA to client stakeholders
- Interface between Ensono teams and client stakeholders to identify and bring efficiencies, thought leadership and process improvements to the client environment.
- Travel requirements based on client and Ensono needs.
- Will participate in Knowledge Transfer activities for new client on-boarding activities to transition support to BAU MF teams.
Skills
- Proficiency in interacting with SW and HW vendors.
- Familiarity with mainframe functional areas such as TCP/IP, VTAM, SNA, SFTP, Session Manager tools, and Disaster Recovery concepts. Technical implementation skills required for Communications Server and related ISV software products on the z/OS platform.
- Deep understanding of MF HW and SW infrastructure.
- Proficient in Microsoft suite (Excel, Word, Powerpoint) to a level of creating documents which can be shared with clients.
- Exceptional interpersonal, verbal and written communication skills
- Customer Service skills at management level
- Experience establishing and documenting processes and procedures
- Strong collaboration and teamwork skills
- Understand a large-scale 24x7 production environment
- Strong problem solving and analytical skills with knowledge of problem analysis
- Must be self-motivated and able to manage multiple projects simultaneously.
- ITIL certification desirable
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