Membership Sales Coordinator - Recreation
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Key skills for this role
About the Role
IHG Hotels & Resorts seeks a Membership Sales Coordinator to manage and expand the membership base for recreational facilities at InterContinental Doha Beach & Spa. The role involves conducting tours, building relationships, and executing sales strategies.
Key Skills for This Role
Responsibilities
- Conduct tours of the recreational facilities, highlighting the benefits and unique features to prospective members
- Build and maintain strong relationships with current members, ensuring their needs are met and addressing any concerns or issues
- Collaborate with the Recreation team to plan and execute promotional events and special offers to boost membership engagement
- Monitor membership sales performance and prepare reports on sales activities, membership growth, and market trends
- Provide exceptional service to members, ensuring their experiences align with the hotel’s high standards of luxury and excellence
- Stay informed about industry trends and competitor offerings to effectively position our membership programs
Requirements
- Proven experience in sales, preferably within the luxury hospitality or recreational sector
- Strong interpersonal and communication skills with the ability to engage and persuade potential members
- Excellent organizational skills and attention to detail
- Ability to work independently and as part of a team in a fast paced environment
- A professional conduct, with a customer focused attitude
- Flexibility to work varied hours, including evenings and weekends, as needed
Full Job Posting
About Us
- As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.
- Located on Doha's longest private beach and nestled in landscaped gardens, the InterContinental Doha Beach & Spa features 12 restaurants, a range of recreational facilities, a free form swimming pool, and the world class Spa InterContinental.
Your Day to Day
- The Membership Sales Coordinator will play a pivotal role in the Recreation Department by managing and expanding our membership base.
- Conduct tours of the recreational facilities, highlighting the benefits and unique features to prospective members
- Build and maintain strong relationships with current members, ensuring their needs are met and addressing any concerns or issues
- Collaborate with the Recreation team to plan and execute promotional events and special offers to boost membership engagement
- Monitor membership sales performance and prepare reports on sales activities, membership growth, and market trends
- Provide exceptional service to members, ensuring their experiences align with the hotel’s high standards of luxury and excellence
- Stay informed about industry trends and competitor offerings to effectively position our membership programs
What We Need From You
- Proven experience in sales, preferably within the luxury hospitality or recreational sector
- Strong interpersonal and communication skills with the ability to engage and persuade potential members
- Excellent organizational skills and attention to detail
- Ability to work independently and as part of a team in a fast paced environment
- A professional conduct, with a customer focused attitude
- Flexibility to work varied hours, including evenings and weekends, as needed
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