careerplug
Member Services Rep
Crunch Fitness Canada
Edmonton, CAN
Part-time
Entry · 1+ years experience
Onsite
CAD 15-15 hourly / hour
Discovered 3 weeks ago
Free
Job Fit Check
Base Career helps you apply smarter for this job.
?%
Ready to ScanFull Job Posting
- Opportunity for advancement
- Training & development
- Bonus based on performance
- Company parties
- Employee discounts
- Proactively attract new business through member referrals, corporate lead generation, territory outreach, and telephone inquiries, ensuring consistent follow-up on sales leads.
- Exceed personal sales goals by leveraging effective sales techniques and strategies.
- Demonstrate unwavering integrity and adherence to company core values in all interactions.
- Provide excellent customer service while managing members' accounts and booking Crunch One Kick Offs.
- Foster a welcoming environment for co-workers, members, and guests at all times.
- Demonstrate enthusiasm, passion, friendliness, and ambition in all interactions.
- Handle phone calls with courtesy and professionalism, making outbound calls for trial passes and other leads.
- Maintain a clean facility and promptly address member requests and issues.
- Greets all members and guests with a smile and enthusiasm, ensuring consistent member engagement.
- Effectively communicate special events, club services, programs, and schedules to members and guests.
- Serve as an expert on all aspects of club facilities, services, and operational hours.
- Minimum of 1 year of experience in a service-oriented position, preferably in a similar industry.
- Effective communication skills, both written and verbal.
- Strong customer service orientation with a commitment to exceeding expectations.
- CPR/AED certification required (can be obtained within 30 days of hire).
- A basic criminal background check will be required as part of the hiring process. This is to ensure a safe and secure environment for all employees and members.
- Ability to lift or move up to 50 lbs.
- Prolonged standing and walking required for daily duties.
- Communication is Key - Clarity and transparency with our processes and expectations
- Leaders Grow Leaders - We empower, develop, and support each other through shared commitment
- All In, All The Time - We give 100% without hesitation
- Challenge Transforms Growth - We embrace our challenges as an opportunity to learn and grow
- Teamwork and Community - our team plays a vital role in our success and are valuable contributors to the community
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Crunch Fitness Canada
Personal Trainer
Mississauga, CAN
Discovered YesterdayFull-time
Fitness Consultant
London, CAN
Discovered 3 days agoPart-time
Personal Training Manager
Hamilton, CAN
Discovered 3 days agoFull-time
Fitness Consultant
London, CAN
Discovered 1 weeks agoPart-time
Payroll Administrator
Cambridge, CAN
Discovered 1 weeks agoContract, Full Time
Personal Trainer
Whitby, CAN
Discovered 1 weeks agoFull-time
Member Services Supervisor
Hamilton, CAN
Discovered 1 weeks agoFull-time
Personal Trainer
Hamilton, CAN
Discovered 1 weeks agoFull-time