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Key skills for this role
The Meet Murdoch Team is part of our multi‑channel Future Student Service Centre, supporting Murdoch University’s 10‑year strategy for significant student growth. We engage domestic and international prospective students through phone, email, online chat, SMS and face‑to‑face interactions on campus and at major career expos and education fairs.
We are seeking multiple casual Meet Murdoch Team Assistants to support future student engagement and Admissions operations. In this role, you’ll deliver high‑quality customer service across a range of enquiries and assist the Admissions Team with efficient application processing and communication.
Your key responsibilities will include:
Respond to inbound enquiries from domestic and international future students via phone, email, online chat, and face‑to‑face.
Support outbound calling campaigns to future and current students.
Convert future student enquiries into applications through clear, supportive communication.
Please refer to the Position Description for further details.
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Please apply online via the Apply Now button, along with submitting the following documents to support your application -
A cover letter including a statement addressing the selection criteria (with reference to the Position Description)
Your most recent resume (CV)
Strong telephone manner with excellent verbal and written communication skills.
Confident in engaging with a diverse range of callers in a professional and welcoming way.
Proven ability to build rapport, influence prospects, and convert enquiries into student applications.
Demonstrated discretion and professionalism when handling confidential information.
Proficient in the Microsoft Office suite with strong accuracy in data entry.
Please note, the successful candidate will be required to undertake a criminal record check and have a valid working with children check or the ability to register for one in accordance with the University's Criminal Record Screening Procedure and Employee Background Checks Procedure.
Applicants should refer to the Position Description for further details on the work requirements, duties, skills and experience required for this role. Applications sent by post or email will not be accepted.
Please note visa sponsorship is not available for this position. Applicants are expected to have current and valid work rights in Australia
Please see the Applicant Guide for more information. Applicants who have support or access requirements, are encouraged to advise this at the time of their application, to ensure appropriate assistance is provided throughout the recruitment process.
For enquiries about the opportunity on offer please reach out to Jacky Julies, Co-ordinator, Future Student Enquiry, j.julies@murdoch.edu.au and quote JR105150 as the reference.
Murdoch University acknowledges the different perspectives, skills and experience that people from different backgrounds bring to strengthen its workforce. Murdoch University is committed to enhancing diversity in all its forms and strongly encourages suitably qualified candidates from Aboriginal and/or Torres Strait Islander peoples, women, people with disability, people of CaLD background and people of diverse genders to apply for this important position.
Murdoch University values workplace diversity, promotes inclusion, and strongly encourages applications from Aboriginal and Torres Strait Islanders, women, and individuals with disability. Applicants who have support or access requirements, are encouraged to advise this at the time of their application, to ensure appropriate assistance is provided throughout the recruitment process.
Public Australian university providing higher education and research to students, communities, and industry.
Visit company websiteJobs and hiring trendsAUD 42-46 hourly / hour
Part-time
Entry
Onsite
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