MEAA Commercial & Operations Executive

Overview

Sales Support & Operations

• Provide operational and administrative support to Market Heads and Sales Managers across MEAA.
• Maintain accurate customer records, sales orders, pricing, and documentation.
• Coordinate with supply chain to ensure timely order placement, production, and delivery.
• Support receivables follow-up to ensure customers meet payment terms.
• Manage selected small accounts end-to-end when assigned by Market Heads.
• Handle and escalate customer complaints related to quantity, quality, or delivery.

Commercial & Market Development (Core & Ngc)

• Support the sales team in delivering commercial targets through analysis, reporting, and execution support.
• Participate in market feasibility assessments for New Growth Categories not yet launched in the region.
• Collect and analyze data on market size, customer segments, competition, pricing, and channel structure.
• Support the end markets with Core and NGC launches, execution & tracking of KPIs.
• Support the team with NPI business cases development.

Market Intelligence & Execution Excellence

• Compile and analyze competitor activities, regulatory changes, and channel dynamics.
• Provide structured insights and recommendations to Market Heads.
• Conduct field visits to assess execution quality and identify operational gaps.
• Support post-launch reviews and continuous improvement initiatives.

Skills & Qualification

• Bachelor’s Degree in Business Administration, Marketing, or related field.
• 1–3 years in sales support, commercial operations, or FMCG-related role.

Core Competencies And Technical Skills

• Cultural awareness / valuing diversity, teamwork and cooperation, results orientation, accountability, customer focus.
• Strong organizational and time managment skills, high attention to detail and accuracy, ability to work cross-functionally, problem solving agility, proactive approach to multi-tasking, highly motivated with a personal development approach, computer literacy, written and verbal communication in English. Ability to build effective relationship with key customers and stakeholders.