Marketplace Key Account Manager
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Key skills for this role
About the Role
Gloria Jeans seeks a Marketplace Key Account Manager to launch and scale its presence on third-party marketplace platforms across the GCC. The role owns the full commercial relationship with marketplace partners, including onboarding, assortment management, and performance optimization.
Key Skills for This Role
Responsibilities
- Identify, evaluate, and onboard new marketplace partners across the GCC (e.g. Noon, Amazon.ae, Namshi, and emerging platforms)
- Lead end to end commercial negotiations: commission structures, traffic placements, exclusivity windows, co marketing budgets, and service level agreements
- Define the go to market strategy for each platform, including positioning, pricing logic, and launch sequencing
- Build strong, long term relationships with marketplace key contacts
- Define and curate the product assortment for each marketplace, in alignment with broader merchandising and inventory strategy
- Ensure product listings are optimized – titles, descriptions, imagery, sizing guides, and attribute completeness
- Monitor sell through and stock performance by SKU, feeding insights back into assortment planning
- Own the promotional calendar for each marketplace partner, aligned with the Gloria Jeans master promotional calendar
- Plan and execute platform specific campaigns: seasonal events, platform mega sales, and brand moments
- Own the marketplace P&L: revenue (GMV and NSV), gross margin, commission costs, returns, and contribution profitability
- Deliver weekly and monthly trading reports to the VP E commerce, highlighting performance vs. targets
- Coordinate with Logistics and Customer Service to ensure fulfilment SLAs, returns processing, and marketplace compliance
Requirements
- 4–8 years of experience in marketplace management, key account management, or e commerce trading
- Hands on experience working with GCC marketplaces (Noon, Amazon.ae, Namshi, or similar) strongly preferred
- Background in fashion, apparel, or lifestyle retail preferred
- Experience owning a commercial P&L or budget, with accountability for margin and contribution metrics
- Track record of negotiating and managing commercial partnerships with marketplace platforms
Full Job Posting
About Gloria Jeans
- Gloria Jeans is one of Russia's largest vertically integrated fast fashion retailers, with a network of 600+ stores across Russia, Kazakhstan, and Belarus.
- The company serves over 100 million store visitors annually and is now headquartered in Dubai to support its next phase of international growth.
Role Purpose
- The Marketplace Key Account Manager is responsible for launching and scaling Gloria Jeans' presence on third party marketplace platforms across the GCC region.
- This role owns the full commercial relationship with marketplace partners, from initial setup and onboarding through to day to day trading, assortment management, and performance optimisation.
Key Responsibilities
- Identify, evaluate, and onboard new marketplace partners across the GCC (e.g. Noon, Amazon.ae, Namshi, and emerging platforms)
- Lead end to end commercial negotiations: commission structures, traffic placements, exclusivity windows, co marketing budgets, and service level agreement
- Define the go to market strategy for each platform, including positioning, pricing logic, and launch sequencing
- Build strong, long term relationships with marketplace key contacts — category managers, business development leads, and operational teams
- Define and curate the product assortment for each marketplace, in alignment with the broader merchandising and inventory strategy
- Adapt the range by platform based on audience profile, platform category dynamics, and competitive benchmarking
- Ensure product listings are optimised — titles, descriptions, imagery, sizing guides, and attribute completeness
- Monitor sell through and stock performance by SKU, feeding insights back into the assortment planning cycle
- Coordinate with the internal Merchandising team on stock allocation, replenishment, and clearance priorities per marketplace
- Own the promotional calendar for each marketplace partner, aligned with the Gloria Jeans master promotional calendar
- Plan and execute platform specific campaigns: seasonal events, platform mega sales (White Friday, Eid, Back to School, Singles Day), and brand moments
- Negotiate and secure premium placement, banner visibility, and editorial features during key trading windows
Experience
- 4–8 years of experience in marketplace management, key account management, or e commerce trading
- Hands on experience working with GCC marketplaces (Noon, Amazon.ae, Namshi, or similar) strongly preferred
- Background in fashion, apparel, or lifestyle retail preferred
- Experience owning a commercial P&L or budget, with accountability for margin and contribution metrics
- Track record of negotiating and managing commercial partnerships with marketplace platforms
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