Marketing Executive
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Key skills for this role
About the Role
St. Regis seeks a Marketing Executive to promote brand awareness, support sales and marketing activities, and assist with training in Doha. The role involves communicating with potential owners, performing office duties, and ensuring guest satisfaction.
Key Skills for This Role
Responsibilities
- Promote awareness of brand image internally and externally
- Use sales techniques to maximize revenue while maintaining guest loyalty
- Communicate with potential owners via telephone to set up preview package sales/tours
- Perform general office duties to support Sales & Marketing
- Assist management in training, evaluating, counseling, and motivating employees
Requirements
- High school diploma or G.E.D. equivalent
- At least 1 year of related work experience
Full Job Posting
POSITION SUMMARY
- Promote awareness of brand image internally and externally.
- Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott.
- Communicate with potential owners via telephone to set up preview package sales/tours.
- Encourage guests or callers to purchase or schedule preview package sales/tours.
- Explain details and requirements related to attending a sales presentation to potential owners.
- Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property.
- Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets).
- Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing).
- Receive, record, and relay messages accurately, completely, and legibly.
- Assist management in training, evaluating, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.
- Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers.
- Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation.
PREFERRED QUALIFICATIONS
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: At least 1 year of related work experience.
- Supervisory Experience: No supervisory experience.
- License or Certification: None
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